Industrial CRM Solutions for Manufacturing

When sales people are armed with a Motorola hand-held computer and a mobile field sales application from one of our industry leading partners, they have information at their fingertips to provide your customer with the best possible experience.

Now you can provide your mobile sales force with efficient scheduling, instant access to check inventory and fulfil orders on the spot and a complete customer’s history to take advantage of cross-sell and up-sell opportunities.

Components

Benefits

Support

MC55 Enterprise Digital Assistant (EDA)
The smallest and lightest Motorola rugged EDA, the MC55 packs the power of a cell phone, two-way radio, bar code scanner, digital camera and mobile computer.

Boost field productivity.

Field service technicians often have more “face time” with customers than salespeople, offering an opportunity to improve customer satisfaction and increase revenue. Arm your technicians with a hand-held mobile computer, so they can access:

Account history for better service
Service contracts for faster parts ordering and more accurate billing

By not having to fill out paper-based reports, field reps can reduce repeat calls, solve more problems and address more customer needs.

Move more merchandise.
Mobile field merchandising allows reps to monitor shelf inventory levels, product positioning and promotions — right at the point of activity — and then immediately transfer that information to corporate business systems. Now you can take full advantage of customer visits by collecting competitive information about their requirements and spending more time with store managers.

Benefits for the manufacturer include:

Improved inventory management
Improved insight into customer requirements
Better promotional campaign management
A more streamlined supply chain
Stronger brand management

Additional benefits from industrial CRM solutions include improved:

Inventory accuracy on the truck
Ability to address retailer requirements, such as scan-based trading (SBT)
Vehicle utilisation
Driver productivity
Stops per hour
Delivery reconciliation
Control of cash and inventory
Sales productivity
Consolidation of routes

Get instant access to the information and resources you need to keep your Motorola products operating at peak performance.
Support Central is your one-stop location for product manuals, software downloads and developer tools — and for registering products, requesting repairs and checking the status of requests.

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Industrial CRM Solutions for Manufacturing

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