Data Monitoring and Remote Field Service

Enable service organizations to provide faster response times, increase the number of service calls, reduce travel costs and eliminate paperwork using Motorola Field Service Solutions.

These solutions, a combination of enterprise digital assistants and mobile computers from Motorola and software from our partners, empower workers with the tools they need to: work faster, track and bill all labor, parts and materials used, meet contractual obligations and up-sell customers during service calls.

Components

Benefits

Support

Resources

G24-Lite	MOSCAD-M Remote Terminal Unit This compact RTU has fixed digital and analog I/Os and is ideal for SCADA systems with low power consumption requirements.
G24-JAVA The market-proven G24 module, with its programmable Java software platform, gives you the ability to develop your own applications.	ACE3600 Remote Terminal Unit (RTU) This modular platform with versatile communication options is ideal for new SCADA systems or for adding to existing MOSCAD systems.
G24-Edge This wireless module powers nonstop wireless communication for every M2M application.	MC75 Worldwide Enterprise Digital Assistant (EDA) Your business becomes mobile with a cell phone, PDA, computer, scanner and imager combined into a single rugged unit.
iO270 iDEN Module Motorola's powerful iDEN M2M module gives users the ability to create powerful wireless devices for every industry use.

Leave your customers satisfied.

Field technicians equipped with mobility tools can respond to customers more quickly and effectively than before. Instead of being in the office filing reports or ordering parts, service reps can spend their time with customers, fixing problems and reducing the number of repeat calls. And with real-time access to a wealth of resources, field technicians can be more responsive to customer queries and complaints.

Transform your service centre into a profit centre.

Your customers are your lifeblood. Motorola Field Service Solutions can enhance customer loyalty, reduce customer churn, helping to contribute to a stronger bottom line. By increasing contact with customers your organisation will be in a better position to satisfy those customers and capitalise on revenue-generating opportunities.

Get instant access to the information and resources you need to keep your Motorola products operating at peak performance.
Support Central is your one-stop location for product manuals, software downloads and developer tools — and for registering products, requesting repairs and checking the status of requests.

Brochures eWIN: Enterprise-Wide Integrated Networks (1Mb pdf) Motorola Field Service Application for Utilities (1Mb pdf) Case Studies Improving Customer Service with BPL: Broad River Electric Cooperative, South Carolina (2Mb pdf) White Papers Harnessing the Power of Automation through Mobile Computing (839Kb pdf) Symbols MC50 Brings Mobile Vitality to Sales Force Automation Applications for Pharmaceutical Companies (91Kb pdf)

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Data Monitoring and Remote Field Service

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