A Lifecycle Approach
We provide assistance throughout the lifecycle of your RFID solution.
Planning and Assessment
We help you gain a clear understanding of how RFID technology can be applied in your environment to meet your business objectives.
Analysis and Design
Leveraging our experience implementing RFID solutions around the world, we can help ensure your RFID solution is architected specifically for your business, processes and environment.
Implementation
Our team utilizes best practices that minimize the impact on your productivity during implementation, enabling you to realize the benefits of your RFID system sooner.
Maintenance and Support
Customer Services programs are designed to ensure maximum uptime and a low total cost of ownership.
For more information
To learn more about how you can incorporate RFID Advanced Services into your Motorola RFID solution, please speak with your Enterprise Mobility business representative.
| Service Program |
Products Covered |
Description |
| Custom RFID Portal — Deployment1 |
All Motorola RFID fixed, mobile or reader systems and antennas |
Provides detailed design, physical installation and functional commissioning for deploying one Motorola fixed, mobile or RFID reader system in a non-standard application. |
| RFID Site Survey and Installation Design |
All Motorola RFID products |
Identifies optimal portal locations, complete with portal specifications. |
| RFID Technical Consulting |
All Motorola RFID products |
Provides a full range of consulting and technical support for planning, design, installation, deployment and solution development. |
| RFID Advanced Technical Training |
Motorola RFID reader systems |
Enhance the skill level of your staff beyond fundamentals to the application of RFID technology. |
For a full description of these programs, please see the RFID Advanced Services specifications sheet or contact your Motorola Enterprise Mobility business representative.
Leverage the right services and expertise for maximum RFID success
Realizing the full potential of an RFID system requires an experienced, highly skilled and responsive services organization — one that knows and understands RFID technology and how it can be applied to increase your operational efficiency, as well as the needs and requirements in your industry. When you choose Motorola's Advanced Services for your RFID solutions, you get the expertise you need to get the most benefit from this emerging technology. We offer a proven track record in the development and implementation of RFID solutions that integrate seamlessly into your existing enterprise mobility infrastructure, and deliver maximum return on investment.
A lifecycle approach for a complete RFID solution
Motorola Enterprise Mobility Services can help ensure that you meet your business objectives. Whether you are implementing an RFID solution to streamline operations and increase productivity, or to meet regulatory mandates, we provide the assistance you need throughout the four lifecycle phases of every RFID solution:
Planning and assessment
Minimize risk and reduce overall project cost in the planning phase with Motorola's Advanced Services. We help you gain a clear understanding of how RFID technology can be applied in your environment to meet your business objectives, significantly reduce your cost of operations, as well as assess potential obstacles. Working closely with your operations teams, we leverage our expertise in planning and executing successful RFID solutions to develop a proof of concept, as well as set — and meet — achievable goals.
Analysis and design
Whether you are planning a pilot or full-scale rollout, Motorola can help ensure your RFID solution is architected specifically for your business, processes and environment.
A site survey assesses your environment — including physical and radio interference as well as materials flow — to determine if a standard or custom implementation is required. In order to select the tags that will deliver the best performance in your applications, we assess everything from product sizes and surface materials to package contents and reader zones. Through our experience implementing RFID solutions around the world, we are able to provide a clear vision of the implementation requirements and the expected system performance of your RFID solution.
Implementation
Motorola offers full trained and experienced field engineers that possess a unique combination of product and technical expertise to help you become mandate compliant quickly and efficiently, as well as facilitate smooth commissioning and start-up for both pilot programs and enterprise-wide deployments.
Our team utilizes proven best practices that minimize the impact on your productivity during the implementation phase — enabling you to realize the benefits of your RFID system sooner. To further reduce deployment time, your hardware can be pre-configured to arrive ready for installation. Working on site, we establish read-point installations, configure readers and antennas, optimize read zones to deliver maximum read rates, and integrate the system with your current data infrastructure. When the implementation is complete, we test the solution to assure optimal system performance and address any issues.
1Where available. Please check with your Motorola Enterprise Mobility business representative as service availability may vary by country or location.
Premium RFID On Site System Support
