CSR Mobile Applications - Motorola Solutions USA
|

PremierOne CSR Mobile



Overview

CSR Mobile Applications
  • CSR Mobile Applications

PremierOne CSR Mobile helps your public service agency communicate critical work information to field personnel – and of course, help them send information back to the office.

Work orders, location updates and task completion information is sent directly from the PremierOne CSR system, reducing errors and saving trips to the office. The result is higher service efficiency and increased transparency, leading to greater constituent satisfaction.

Features and Benefits

PremierOne CSR Mobile allows personnel to receive assigned customer service requested data in the field, letting them get to work on these requests immediately. Task completion reports and follow-up information can be entered into the PremierOne system directly from the field, reducing errors and ensuring that information is up to the minute.

PremierOne CSR Mobile offers multiple enhancements to fields and staff:

  • Accessible from most PCs, smart phones and mobile devices for anywhere, anytime access.
  • Browser-based interface means there is no client software to install.
  • Access to related activity information allows personnel to review, edit and update information in the field, even if it's not directly on their task order. Past violations, related tasks, or field manuals are available without a trip back to the office.
  • Power to create service requests encourages staff to be proactive in ensuring task completion and improving their community.

Related...

At a Glance

How to Buy

Details

How to Buy