Administrative Hearing Solutions

This comprehensive array of features streamlines the administrative hearing process.

• Logical data entry screens simplify the process of entering and updating all case data
• Simplified scheduling accelerates resolution
• Optional integration with an electronic documentation management system (EDMS)
• Optional integration with a geographical information system (GIS) for validating and geocoding the address of a violation
• Integration with Motorola’s Customer Service Request (CSR) application
• Optional integration with licensing, permitting and land use applications, and other relevant legacy applications to facilitate the adjudication process

Comprehensive reporting
Access to timely and accurate data is critical to an efficient organization. The Administrative Hearings Management System (AHMS) delivers comprehensive reports regarding critical case information and hearings statistics. Alternatively, AHMS can be integrated with existing or planned enterprise reporting applications.

Faster case handling
When scheduling, data and people all come together efficiently — there is nothing to slow down case disposition. The AHMS tracks each interaction at every step of adjudication.

The sheer growth in the number of administrative hearings can make their scheduling and administration a frantic juggling act for state agencies, cities, counties, towns, school districts and other public entities. Not any more. Now you can streamline the entire process with Motorola Administrative Hearings Management System, an easy-to-use application that delivers the concrete benefits you need to make your administrative hearings work the way they were intended to.

Better record keeping
The Administrative Hearings Management System collects all the relevant data on each hearing: one system encompasses comprehensive information on locations, respondents, violations and outcomes. AHMS can eliminate problems with misplaced documents. Our professional services team can integrate electronic document management systems with AHMS to provide comprehensive electronic access to complete case information. AHMS tracks the history of changes made on each case record, providing a comprehensive audit trail.

Reduced paperwork
This union of electronic document management and case management reduces the physical volume of paperwork that must be retained for long periods of time. This translates into reduced spending for secure storerooms and personnel.

Cost control
The Administrative Hearings Management System can stabilize staffing, thus helping you hold down the administrative costs of a dynamic administrative hearing program. The ease of use and efficient processing flow enable staff to accomplish more tasks with fewer steps, saving valuable time and resources.

Faster fine collections
Motorola’s Administrative Hearings Management System can send assessments for penalties and administrative fees directly to an independent cashiering system. It can process prepayments and regular payments automatically based on incoming cashiering information, while maintaining a secure transaction audit trail.

Reduced backlog
Best of all, you now have the technological efficiency to help you close out hundreds of old backlogged cases that would otherwise still be there to drain energy and resources.

PLACEHOLDER