Field Service
Enable your service organization to provide faster response times, increase the number of service calls, reduce travel costs and eliminate paperwork. Use a combination of enterprise digital assistants and mobile computers from Motorola and software from our partners to empower workers with the tools they need to: work faster; track and bill all labor, parts and materials used; meet contractual obligations; and up-sell customers during service calls.
Sales Force Automation
Make your sales force far more productive outside the office with solutions that include our enterprise digital assistants, mobile computers, wireless LANs and cellular connectivity and productivity-enhancing applications from our partners. Now they can input orders on the spot while improving accuracy and reducing order processing times from weeks to minutes. At the same time, your salespeople can provide better customer service, earn the trust and loyalty of customers, retain more customers, encourage repeat business and promote merchandising efforts on site.
DSD/Route Accounting
Optimize the sales and direct store delivery function to achieve peak efficiency for greater profitability and cash flow. Whether performing the presales and merchandising function or full-service route management, arming personnel with a handheld mobile computer and a mobile printer enables the real-time visibility and connectivity required to generate/track and process orders and returns, update customer account information, generate invoices on-the-spot and capture critical information for traceability requirements.
The benefits of field mobility ripple across the enterprise delivering new levels of efficiency in inventory, warehouse and production management:
- Increased field technician/sales/driver productivity
- Improved data accuracy
- Higher sales and stronger customer relationships
- Better sales forcast accuracy
- Improved inventory management, from the warehouse to the customer
- Reduced cash-to-cash cycle with real-time invoicing
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