Field Service

Enable service organizations to provide faster response times, increase the number of service calls, reduce travel costs and eliminate paperwork using Motorola Field Service Solutions.

These solutions, a combination of enterprise digital assistants and mobile computers from Motorola and software from our partners, empower workers with the tools they need to: work faster, track and bill all labor, parts and materials used, meet contractual obligations and up-sell customers during service calls.

Components

Benefits

Support

Resources

MC70 Handheld Mobile Computer Your business becomes mobile with a cell phone, PDA, computer, scanner and imager combined into a single rugged unit.	Mobile Payment Module This versatile three-track device allows for real-time and on-the-spot payment processing and more.
MC909X-K Rugged Handheld Mobile Computer This device offers advanced data capture and integrated wireless WAN/LAN/PAN for anywhere anytime voice and data connectivity.	MC75 3.5G Worldwide Enterprise Digital Assistant (EDA) Your business becomes mobile with a cell phone, PDA, computer, scanner and imager combined into a single rugged unit.
MC55 Enterprise Digital Assistant (EDA) The smallest and lightest Motorola rugged EDA, the MC55 packs the power of a cell phone, two-way radio, bar code scanner, digital camera and mobile computer.

Leave your customers satisfied.

Field technicians equipped with mobility tools can respond to customers more quickly and effectively than before. Instead of being in the office filing reports or ordering parts, service reps can spend their time with customers, fixing problems and reducing the number of repeat calls. And with real-time access to a wealth of resources, field technicians can be more responsive to customer queries and complaints.

Transform your service center into a profit center.

Your customers are your lifeblood. Motorola Field Service Solutions can enhance customer loyalty, reduce customer churn, helping to contribute to a stronger bottom line. By increasing contact with customers your organization will be in a better position to satisfy those customers and capitalize on revenue-generating opportunities.

Get instant access to the information and resources you need to keep your Motorola products operating at peak performance.
Support Central is your one-stop location for product manuals, software downloads and developer tools — and for registering products, requesting repairs and checking the status of requests.

Brochures eWIN: Enterprise-Wide Integrated Networks (1Mb pdf) Motorola Field Service Application for Utilities (1Mb pdf) UTC APEX Award Brochure (422Kb pdf) Case Studies Case Study: Palmetto Electric Cooperative, Inc. Low Country/South Carolina (288Kb pdf) Improving Customer Service with BPL: Broad River Electric Cooperative, South Carolina (2Mb pdf) White Papers Harnessing the Power of Automation through Mobile Computing (839Kb pdf) Symbol's MC50 Brings Mobile Vitality to Sales Force Automation Applications for Pharmaceutical Companies (91Kb pdf)

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Field Service

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