System Manager - Motorola Solutions Asia Pacific
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Motorola System Manager



Overview

System Manager

Bundled as part of an overall network support plan, a dedicated, on-site Motorola Systems Manager oversees the entire network, facilitating worry-free network management.

Features and Benefits

  • Focus on core competencies
  • Reduce investment risks and system responsibility
  • Predictable costs
  • Management of operating vs. capital costs
  • Flexibility for budget constraints and timing
  • Increase system efficiency and user productivity
  • Technology expertise not available in-house
  • Accountability - Network performance responsibility resides in hands you trust
  • Expert Support - Direct & Internal Access to Motorola System Support Centre, System & Support Engineering and Product Groups
  • Performs radio system support services (Infrastructure repair, system support activity, preventative maintenance, service calls and more)
  • Interfaces with different user groups and conducts regular meetings to review system and service support performance
  • Assists with database mgt. (system type, data, Moscad, console, etc.)
  • Provides system infrastructure performance reporting (device downtime, root cause and fault, airtime usage, etc.)
  • Evaluates and plans future expansion and technology migration
  • Oversees the implementation of all system upgrades performed by Motorola to insure total continuity and minimal system impact
  • Responsible for managing all system Maintenance efforts
  • Coordinates and follows-up on all repairs
  • Coordinates additional technical support (Motorola, 3rd Party Vendor, etc.)
  • Identifies and coordinates user operation training

At a Glance

Details

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