Voice over WWAN - Motorola Solutions Asia Pacific
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Voice over WWAN (VoWWAN)


Overview

Voice over WWAN
VoWWAN enables you to provide flexible, cost-effective voice services over the WWAN for mobile employees outside the four walls. One-to-one voice calls enables employees outside the enterprise to place a direct call to and receive a direct call from anyone anywhere over public cellular network services. One-to-many voice calls reach entire workgroups instantly via walkie-talkie style communications over public cellular networks, improving overall ability to respond to dynamic business conditions. Telephony over cellular enables the integration of traditional cell phone services into a mobile computing device, providing voice and data communications with a single device.

Features and Benefits

For your mobile workforce:

Employee productivity and customer service levels are improved through:

  1. True anywhere anytime voice and data services: Gives mobile workers outside the four walls a right-now connection to reach associates as needed throughout the work day, as well as increase accessibility for associates, managers and customers.
  2. Device simplicity: Simplifies life for on-the-move workers by eliminating the need to manage multiple devices.

For the enterprise:

The enterprise enjoys:

  1. A significant reduction in capital expenditures: You no longer need to purchase, maintain and support multiple mobile devices for each employee.
  2. Streamlined business processes: The extension of real-time integrated voice and data outside the enterprise walls enables the streamlining of business processes which ultimately helps lead to the ability to better serve customers, decrease the days-sales-outstanding, and reduce the cost of doing business.
  3. Reduction in IT support requirements: Freed from the burden of supporting multiple devices for mobile employees, often overtasked IT departments have more time to focus on more strategic business initiatives.