Motorola offers a comprehensive range of TETRA terminal support services to ensure peak performance and maximum terminal uptime. When you receive support form Motorola you can rest assured that you can rely on efficient turnaround times, expert telephone technical support and access to the latest software releases; all backed by our global infrastructure, highly qualified support technicians and certified repair facilities.
Whether buying direct from Motorola or from your Motorola channel partner, we have a range of support services available to meet your needs. From flexible support maintenance and training services to fixed-scope technical support and repair packages, we've got you covered. Whichever service you choose our technical experts work with you to isolate, diagnose and resolve hardware and software issues. We focus on getting you answers to your questions to help improve your time to resolution, thus reducing downtime.
Flexible Terminal Support Services
We offer a wide range of customisable TETRA terminal support services to meet your individual needs and service level requirements. Ranging from terminal repair and return to field support, spares management and subscriber migration - your uptime is our primary focus.
Service from the Start with Comprehensive Coverage
Available for end users to purchase from their Motorola dealer*, Service from the Start with Comprehensive Coverage offers feature-rich support packages to protect your TETRA terminals against normal wear and tear accidental breakage and more. Available in a choice of service levels, Bronze or Gold, each package comprises expert repair and technical support, designated turnaround times and access to the latest software updates.
Technical Training Services
Motorola has an extensive range of flexible learning solutions that are designed and delivered specifically to enable subscribers to learn quickly and effectively how to operate their TETRA Terminals. Users can learn about the features and functions of their new terminals either in person or through eLearning modules.
*Service from the Start availability may vary by country. Check with your Motorola Sales representative for full details.
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