The SmartStream Terminal Data Collector (STDC) solution includes a server at the cable headend and client software on consumer set-tops. The STDC gathers critical information about the set-top population as a whole, or on the status of an individual set-top.
The diagnostic information is grouped into intuitive data sets, enabling CSRs and technical support personnel to quickly and easily debug a variety of device issues remotely.
The current data sets available in the STDC make it a powerful and affordable diagnostic solution, enabling quality of service control for delivery of broadcast video and interactive applications, such as video on demand (VOD) and switched digital video (SDV).
Features
Client Registration and Configuration
- Client registers with server
- Server configures client
Remote Data Collection to a Centralized Server
- Autonomous periodic reporting of STB population
- On-demand querying of targeted set-tops
- Direct query (immediate data request)
Data Collection to Support
- CSRs, tech supervisors, system health
Data Usage
- Report generation
- Data export
User Interfaces
- Interactive GUI (downloadable browser-applet)
- Northbound interface using web services protocol
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RELATED PRODUCTS
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