Features

Frequently Asked Questions

January 4, 2011 : BY Motorola

Q: What is the mission of the Motorola Heritage Services and Archives group?
A: We collect records in all formats: textual, audiovisual, photographic, electronic and three-dimensional. Three-dimensional records include artifacts, such as examples of key products manufactured and sold by Motorola, its subsidiaries and distributors.

 

We collect only those items that are considered to have long-term historical value to Motorola Mobility, Inc., and which are intended for permanent retention, hands-on use or loan.

 

All items accepted into the collections become the property of Motorola Mobility, Inc.
Q: I am a journalist. Where may I find a historic image to use in a story?
A: One of Motorola’s Media Contacts may direct you to the Motorola Collective, where after registration you will have access to thousands of high-resolution photographs of Motorola products and accessories.

 

There are also a select number of images for use at the Motorola’s Media Center.

 

Q: I am a student working on a project about Motorola products or businesses. Where can I find information?
A: There are several resources available online that may help you learn more about Motorola’s past and present products and businesses, including:
Q: I am a collector. How much is my Motorola vintage product worth?
A: We are not able to appraise Motorola’s older products or purchase them, but many resources are available online and in print that may assist in your valuation. Look for help from antique radio and television guides, collectors clubs and online auction sites.
Q: I would like to donate a Motorola product. Where can I find more information?
A: Motorola Heritage Services and Archives group has a large collection of preserved materials; however, some important items are missing from the collection. If you have a Motorola product from the past and would like to transfer or donate it, please contact us via email at history@motorola.com.
Q: Can you fix my vintage Motorola product?
A: Please visit our support centerfor help with many of consumer products; click on the product category and follow the prompts. The Motorola Heritage Services and Archives group does not provide repair services for the company’s older consumer products. Please try your local television or radio repair shop.
Q: Where can I find parts for my antique Motorola product?
A: Places that carry parts for antique products are listed on the Internet. Have your model number ready.
Q: Where can I find the model number of my older Motorola product?
A: The model number can usually be found on the back or just inside the back of the unit.

Q: I have a vintage two-way radio product, can you help me find out information about it?
A: We are not able to appraise Motorola’s older products or purchase them, but many resources are available online and in print that may assist in your valuation. Look for help from antique radio and television guides, collectors clubs and online auction sites.