Software & Apps

Wondering about software updates for your device?

May 18, 2012 : BY Motorola

You’re not alone. Good thing we’ve got a page for that. You can get the latest software upgrade news on our refreshed page.

You may be wondering why all devices aren’t being upgraded to Android 4.0 (Ice Cream Sandwich). Here’s the deal. We work very closely with Google and cell phone carriers for every software update. And, obviously we want the new release to improve our devices. If we determine that can’t be done—well then, we’re not able to upgrade that particular device.

Happy upgrading!

Tagged as: i.c.s., ice cream, ice cream sandwich, ics, motorola, motorola software update, software update

  • Anonymous

    WOW. Remember this “commitment” with Google that was announced at last year’s I/O Conference? The one where OEMs (including yourselves) committed to keeping phones updated for 18 months post-release? No?

    Well, let me remind you: http://www.engadget.com/2011/05/10/google-partners-with-oems-and-carriers-to-guarantee-android-upda/

    You guys are terrible. What a bullcrap marketing ploy.

    • http://www.facebook.com/people/Denny-Craneftw/100000896630404 Denny Craneftw

      Keeping a phone updated and updating to a new operating system are not the same thing. The Droid X, released July, 2010, received a large update recently. Was it ICS? No. Of course not. But it fixed a lot of issues and made a lot of improvements. This is keeping a phone updated.

      When you buy a computer, you receive regular updates. You’re not given a new operating system. Be thankful that the mobile industry does that for free on the newer phones.

      • Anonymous

        Really? What a fun analogy this will be to tear apart!

        You see, with a PC people are allowed to use whatever OS they want, instead of it being dictated to them by the computer manufacturer. Sure, you have to pay for each OS upgrade if you run Windows, but at least THE OPTION IS THERE!

        And if you’re smart enough to use Linux? Yeah, you get updates to the latest version as soon as it’s released… for free.

        And the final nail in the coffin? Android is FREE!!! Motorola CAN NOT CHARGE USERS FOR UPGRADES, as this would violate the GPL. I can promise you that if they could charge, they would be pushing the latest version out days after it was announced. This business model of trading short term gains for long term losses is what has dragged so many once great comanies down, and I can’t wait for it to happen to Moto.

      • Anonymous

        That’s not the intent of the partnership.

  • http://pulse.yahoo.com/_K6GC3N7BLVN6R5ZWLMZSLZT3VU Josuam

    Just know my droid 3 will be my first and last motorola phone that I will use in my life!

    • Anonymous

      /sigh. I have a Droid 3. It’s a great phone. It was also obviously not going to be upgraded to ICS. I’ve known this. Doesn’t change it being a great phone. Quit your whining.

  • Mark Fischer

    I am done with motorola. 8 month old phone that can run ICS and Motorola/Verizion refused to update it. What about the “promised” unlock for boot loader? This now is more important for end users to update to ICS with other roms.

  • Slandy7

    My Droid 3 isn’t even a year old, and Motorola has decided not to upgrade it. Phones with slower processors, less RAM, and manufacturers with fewer resources have been upgraded to ICS. This is an infuriating call by Motorola, as it was made with one factor in mind: money. This will be the last Motorola phone I ever buy, and I will certainly not recommend Motorola phones to anybody else.

    • http://www.facebook.com/people/Denny-Craneftw/100000896630404 Denny Craneftw

      Oh, I’m sorry, I remember the Droid 3 release… but I do NOT remember a promised upgrade path to ICS. Please cite where Motorola gave that promise.

      • http://www.facebook.com/james.erath James Neil Erath

        Where did he say Motorola promised an update? Oh, nowhere. He is right, however. Sony is upgrading their lesser models up to ICS. Only one of their phones released over the past year won’t make it, and that’s because the Playstation software that makes the Xperia PLAY unique makes ICS extremely unstable. That’s a valid reason to not upgrade an OS. Trying to force users to buy a new phone is not.

  • littlenoodles

    This is amazingly shortsighted – on the part of both Motorola and Google. ICS is being held back by the sheer numbers of Gingerbread devices in the field. Because ICS-targeted apps can’t run on Gingerbread, Android devices live in a Gingerbread-only world as far as apps go. That limits the advantages of ICS, and it’s chicken or egg all the way.

    If current Gingerbread hardware is incapable of running ICS, then Google needs to put out a Gingerbread update that includes ICS app compatibility – with appropriate downgrades of unimplemented functionality. Otherwise, ICS apps won’t take off for years. The Kindle and Nook will remain Gingerbread devices, and Android tablets will suffer for it.

    As far as Motorola is concerned, the lack of ICS apps makes ICS phones less appealing. And the sheer number of Gingerbread phones is driving the lack of ICS apps. More chicken and egg.

    This is a big problem for all open source platforms. Release early, release often is a great mantra for betas, but it has serious limitations. A better approach for widely-used platforms is release ‘complete enough’, and live with the consequences. Like it or not, Microsoft has succeeded largely because their API’s have been more or less frozen for a decade. You target WIN32, and you can run most apps on desktops as old as Win95. That’s a good thing. Unix/POSIX has lots of crappy API’s, but they’re good enough, and you don’t see incompatible ‘upgrades’ to the API’s there. Why don’t desktop platform dev’s get that?

  • http://www.facebook.com/gazw89 Gary Wilkinson

    Google are going to have a seriously difficult time trying to rebuild any trust in the Motorola brand.

  • Anonymous

    My Motorola Xoom MZ601 will be my last Motorola device. The device is still in the “evaluation & planning” phase even though similar devices (e.g. the US version of the Xoom or the WIFI only version) either have ICS or will get ICS. I expect this to mean that my device will not get ICS or will get it so far out in the future that it will not matter.

    Motorola is a company not worthy of trust. You stood on the stage with Google and showed us the Xoom as the Android 3.0 launch device. Never did you tell us that non-US customers where second rate customers not worthy of support. You joined the Android Update Alliance telling us about timely updates. It appears that that was just words.

    Shame on you. You are a company not worthy of trust. You will never see my money again.

    • http://www.facebook.com/people/Dada-Ompa/100002291278944 Dada Ompa

      I have the same tablet and I agree with you about the software upgrade but I think the real deal breaker for that product it’s the screen. I never saw a worst motion blur in my life, not even on first generation lcd panels.

      • Anonymous

        I actually like the hardware. Sure there are better screens and thinner devices. But when I’m actually using the device all of that doesn’t matter. Then all I care about is the software on the device.

        Problem with Motorola and the Xoom is that they didn’t think the business case through when they created the device.

        Mistate #1: Using the Xoom name for both the Google supported US devices and for the Motorola supported devices, even though they are in essence very different products.

        Mistake #2: Not understanding that devices that shipped with Android 3.0 would need a significant number of firmware updates before customers were satisfied.

        Mistake #3: Delivering the Xoom with more than 20 different firmware versions depending on the market. This is a nightmare for Motorola to support and makes decent customer support (when it comes to software updates) very expensive. Had they instead decided to go with one firmware version that could handle the Wifi only, the various 3G versions and the LTE version then this would have been so much simpler. Oh, and this is the way apple does it.

    • http://www.facebook.com/people/Denny-Craneftw/100000896630404 Denny Craneftw

      I find it interesting that these people now claiming Motorola is horrible, and will never buy another Motorola product… did no research before they spent large sums of money on new devices. If this companies practices are so terrible, none of you looked into this beforehand?

      No, this is the “grass is always greener on the other side of the fence”. I bet you all loved your devices running under Gingerbread and only got whiny when you saw the kid next door getting ICS on some other brand.

      • Anonymous

        I cannot speak for others but the Xoom was advertised as the launch device for Honeycomb with Google delivering updates. Only after buying the device did people outside the US discover that their devices would get updates from Motorola. So much for research.

        And obviously gingerbread has nothing to do with this. This has all to do with Motorola launching a version 1 product (Honeycomb), without the willingness to support it in a timely manner. Keep in mind the the ICS issues are not the first problems non US customers face. The Android 3.1 and 3.2 updates was very late too. And there has been issues with Android 3.x all along.

        So please do some research before writing wise-guy remarks like that.

  • Chad Tapp

    I’ve got an Original Droid, the Droid X, A Droid 3, 2 Xooms. Love the hardware but lack of software after the fact and no way to unlock the bootloader so that the community can develop software when you guys refuse to develop is unacceptable. Guess I’m going to Samsung with my wife’s Galaxy Nexus. Thanks for making the decision easy. Hopefully with Google taking over you guys, the idiot who made this decision will be left unemployed.

  • http://profiles.google.com/9bryanlee Bryan Lee

    If I determine that ICS cannot be delivered—well then, I’m not going to buy any motorola phone

  • http://twitter.com/giveen Jeremy Morales

    If you aren’t going to upgrade it, at least unlock the bootloader, so us in the dev community can improve the devices ourselves. DROID X owner here.

  • http://twitter.com/pinecone73 Michael Yester

    What Jeremy Morales said below. Not everyone has money to buy a new phone every 6 months so at least unlock the bootloader and let developers cook up their own magic. Let the end user determine if running ICS on a Droid 1 makes the phone run so slow that they should get a new phone or live with what makes their phone run the best.

  • Anonymous

    Good old Motorola. Back in April 2010 I bought a Cliq XT (should have just bought a Nexus One) running 1.5. Was told it would be updated to 2.1 “soon”. ETAs kept getting pushed back until finally in Feb 2011 they said the device would not get an update. Meanwhile custom ROMs were being built for the phone running 2.1. I rooted the phone started flashing ROMs then eventually sold it because of the crappy hardware. The only up side is that thanks to Motorola, I got into rooting, custom ROMs, kernels, and all that other stuff.

    If I remember correctly, Motorola said they would unlock bootloaders around the time HTC did. Looks like Moto dropped the ball on that one too. I’ve determined that Motorola is a company that can’t be trusted and has poor business practices–well then, I’ll never buy another Motorola product again.

  • http://www.facebook.com/peter.m.chapman Peter Chapman

    I am very disappointed to see the Triumph won’t even get 2.3

  • Akashshr

    No I dont get it, Why are you doing this moto..?
    Its silly you folks aren’t listening to the people who actually buy your phones…Its going to be a serious problem for your guy, Sadly I love moto, and I dont think such software update delay is going to hold me back from Buying Motorola Products….But 85$ mil loss, just tells that you gotta listen to the consumers more often….

    1# Unlock all bootloaders, not cause we want it like that..Cause thats what your promised, and thats that!

    2# Stick to the 18 months old phone Update policy, that was discussed at Google I/O last year. The least you folks can do is stick to the promises you have made.

    Actually that is all we all want from you guys for now..

  • Anonymous

    It’s absolutely bizarre that the Xoom 2, your FLAGSHIP tablet, doesn’t yet have Ice Cream Sandwich when the predecessor has been running it for months now. I bought a Xoom 2 Media Edition back in February…. the logical thinking was that an ICS upgrade would come perhaps 2, maybe even 3 months later. It’s now over 3 months later and yet we’re still another few months away. By the time it gets an upgrade, the next version of Android will likely have been announced. Absolutely unacceptable. My cousin purchased an Asus tablet around the same time (Feb) and ICS was available straight away.

    I don’t want to say I’ll never purchase a Motorola product again but I shouldn’t even be in a position where I have to think about it.

    My advice? Push up the upgrades for your FLAGSHIP products to Q2. Hell, even late Q2 would be acceptable. Q3 is not.

  • Anonymous

    What an arrogant post, “-well then”.. well what? If something like HTC Desire C can run 4.0 then people obviously understand that this is bullshit.

  • Ustes Greenridge

    How is it possible then that one man can do what the whole Motorola development team couldn’t..
    ICS on Droid X2!!!!
    http://forum.xda-developers.com/showthread.php?t=1661572

    • http://www.facebook.com/people/Denny-Craneftw/100000896630404 Denny Craneftw

      From the post you linked… Camera not working. MMS rarely works. Graphics memory runs out. Data usage doesn’t work… and reading further into the thread, lots of other bugs, too. Simply installing ICS onto a device is pretty easy. Getting everything to work… and work well… takes effort and time. If this is your best argument, you’ve proven a good point. As to WHY ICS is not being released to different devices.

  • Kerry Coleman

    News at 10: Motorola making up bullshit excuses to avoid updating devices
    News at 11: most of the devices Motorola is making excuses not to update to ICS area already running ICS and doing it FASTER then GB, making Motorola’s excuses invalid
    News at 12: majority of developers happy do to Motorola’s work for them, requesting the promised bootloader unlock, yet again
    News at fuckall: Motorola making more excuses to drop more devices (even those already “planned” to get the update) from the ICS update list, and even more excuses to not release the bootloader unlocks for devices

    See a pattern? No, Ill point it out for you, devices sell, carriers request EOL for devices to avoid selling lower priced phones, and Motorola saves and probably gets paid for not using man hours for development…

    Precisely why I avoided, and will continue to avoid Motorola products!

    Wanted the Photon 4G for myself when it was coming out, wanted a Xoom for myself, was going to get an Admiral for my mother (replace her aging 8330 crackberry)… 3 devices I DID NOT BUY

    Keep it up Motorola, your doing a STUPID er STUPENDOUS job…

  • Anonymous

    Two phones not even a year old are being hung out to dry? My dx2 and wife’s d3 are more than capable to run ics but it looks like moto doesn’t care. with no reason either. And is anything being done for those of us with these new but immediately outdated devices? No! Not even unlocked bootloaders so custom roms arent even an option. I have two that I am now screwed on. It is sad when less than six months into a device’s life, the manufacturer makes them obsolete… And wont even let us help ourselves by locking us out of our own devices… Owned 4 moto devices. htc and samsung are looking better every day.

  • Anonymous

    do what the chinese gov does, motorola

  • http://www.facebook.com/eduardornelles Edu Dornelles

    My Xoom MZ605 will be the last gadget Motorola. The first tablet with HC, will be the last with ICS. #fail

  • Anonymous

    If you determine that can’t be done — well then, we’re not able to buy phones from you.

  • http://twitter.com/muni_pete Pete

    This is just nonsense. the developer community have shown that most of these devices are fine with ICS. If you don’t want to do it, fine, but unlock the bootloaders so that others can. Unless you do this, my current Motorola device will be my last, and I will advise others to avoid you too.

  • http://twitter.com/figmentmnj Tim B.

    And here is Exactly WHY you should be forced to keep your promise of unlocking the bootloaders. Here is exactly why all companies that lock bootloaders deserve to fail in the android device game!

  • http://twitter.com/kittygetwet James Sorensen

    Wow, such horrible product support, glad I ditched my moto phone

  • Anonymous

    I have ics on my droid 3 and it is night and day vs gingerbread. They are just upset about not being able to have blur and the verizon bloatware that comes with it, so in turn we get punished for it. Looks like its HTC for me until Google gets Motorola back on track.

  • http://www.facebook.com/people/Denny-Craneftw/100000896630404 Denny Craneftw

    It amazes me that SO many people apparently bought phones that they hated. They bought phones running Gingerbread and did what… set it on a table and glared at it until it magically updated to Ice Cream Sandwich?

    Personally, I buy phones because I like them NOW. I appreciated the updates I have received so far for my Droid Razr, and IF it updates to ICS, I’ll be pleased. But the fact is, I like my phone now. I would not have bought a phone on vague hopes that it would update later to something I like.

    • Anonymous

      After reading through all of your comments, I have come to beleive that you are a see planted by Motorola to defend their BS. Thankfully I have gotten away from Motorola and instead now use a Galaxy Nexus, where the quality of the hardware and software far surpass Motofail.

      The greatest thing is that all of these people (and myself) ARE making a HUGE impact on Motorolas profit lines! Check this out:
      http://www.engadget.com/2012/05/01/motorola-mobility-loses-86-million-in-q1-device-shipments-way/

      Keep it up everyone, DOWN WITH MOTOROLA!!!

      • Anonymous

        Doesn’t he? Sounds like a broken record that we heard too many times. Seeing how motorola and verizon are joined at hip. Because Verizon says jump and motorola replies “how high” tired of it.

    • Anonymous

      I think you are missing something here. The other company, the guys from Infinite Loop, changed the game. They showed that you can buy a device today and still expect you product to gain features and fixes over time. And somehow companies like HTC and ASUS have learned that game too (although not as well as Apple).

    • OCTheo

      Do you change oil in your car, or do you drive it as the day you bought it?

      Software update is like changing oil in your car, dummy.

  • http://twitter.com/mattaum Leo Mattos

    Droid 3 will be my last Android device. And my last motorola device. See ya!

  • Anonymous

    Dear Motorola,
    I am quite happy to see that you finally decided to update the Atrix 4G. However, I am quite disapointed tho see that this update will not come outside of the US.

    -A Canadian Atrix user

  • http://twitter.com/openmindead Vladimir Yerilov

    You’d better unlock bootloader as promised before launching RAZR and no one would ask you for “update” (maybe just for bugfixes). Unlocked bootloader = warranty void. Keep it simple stupid.
    But you’ve chosen to have some PR by saying “blablabla updates blablabla”. Trollorola you are.

  • OCTheo

    Motorola sucks. I hope Google do something about this. The last American company besides Apple to make and sell smartphones. It is a shame!

    The decision makers are all getting $millions from Google deal, so there is no incentive for them to satisfy present customers.

  • http://www.facebook.com/people/Edi-Carlos-José-Rodrigues/100002632450608 Edi Carlos José Rodrigues

    So tem um modo de conseguir um celular bom e atualizado, jogando seu motorola no LIXO.AFF
    Primeira e ultima compra de um MOTOBOSTA..

  • http://www.facebook.com/profile.php?id=100000078136726 Aurelio Miguel

    Achei uma falta de respeito tremenda com o consumidor divulgar na imprensa que os aparelhos novos seriam atualizados por um período de 18 meses ,(http://www.engadget.com/2011/05/10/google-partners-with-oems-and-carriers-to-guarantee-android-upda/ ) e não atualizar um dispositivo tão novo quanto o milestone 3 (xt860) , se esse problema que a Motorola tem com relação a a software e atualizações irá perder uma parcela grande do mercado, se meu aparelho não for atualizado, trocarei por um htc ou talvez um sony que parecem ter mais respeito com seus consumidores que vocês. se isso continuar assim nunca mais comprarei nenhum aparelho da Motorola.

    Versão Traduzida para o ingles pelo google tradutor.

    ——————————————————————————————————————————–

    I found a tremendous lack of respect with the consumer promotion in the press that the new equipment would be maintained for a period of 18 months ) And not an upgrade device as new as the milestone 3 (xt860), this problem is that Motorola has about aa software updates and will lose a large portion of the market, if my phone is not updated,’ll do it for a htc or perhaps a sony that seem to have more respect for their customers than you. if it continues like never buy any device from Motorola.

  • Guilherme

    I trust one time… and get screw.. NEVER more motorola… #fail

  • http://www.facebook.com/people/Reginaldo-Santiago/100001406073964 Reginaldo Santiago

    Droid 3 does not have a release year and will not be updated? If you think the ICS will not improve performance, the look of the custom roms d3.

    Please reconsider this.

  • Hugo Fujimura

    Motorola, we only wish that you keep your promise and open Droid 3 / Milestone 3 bootloader. We don’t need your official upgrade + motoblur.

  • http://twitter.com/Dcwt2010 David Tang

    My Xoom is wi fi only so why on earth would it take so long given that the GED is on latest version already?

  • Kerry Coleman

    News at 8: Motorola removes my truthful and popular post/comment for no legit reason
    News at 9: I repost it, with minor edits/additions
    News at 10: Motorola spouts ridiculous reasons as to why devices wont be getting ics update
    News at 11: Individual developers all across the web at sites like XDA-Developers already have ics running on phones listed as not getting the update because of no performance improvement over gb
    News at 12: these ics updates run FASTER and BETTER and MORE STABLE then gb thus PROVING Motorola’s statement is FALSE and an ALL OUT LIE
    News at 1: Developer community willing to do the legwork and update devices to ics from gb, re-request bootloader unlock promised long ago
    News at 2: Motorola makes announcement that some devices approved for ics update have been dropped, finds more excuses to delay/deny release of bootloader unlock for any phone

    Anyone else see a pattern here? If not, ill go ahead and point it out, Motorola has been the WORST major company when it comes to Android and the OpenSource initiative it set out to accomplish, on top of that, excuse after excuse, phones released not even 6 months prior are left to sit and rot by the roadside.

    I will note here that back when the Photon 4G came out, I REALLY wanted it for myself, I also wanted the Xoom for myself, was saving up cash, about 6 months later when I had the cash, I saw that Motorola had not released a bootloader unlock, for ANY of the devices at the time! Then, I wanted a Motorola Admiral for my mother, again, looked to see if any bootloader unlocks had occurred, and decided against it, glad I did now since its not getting ICS!

    I hope that Google kicks whoever is blocking bootloader unlocks and kernel source release’s and general CLOSED ANDROID, to the curb…

    If anyone has saved or cached my original post, let me know so if I missed anything, I can fix it! (I have saved this one to repost it whenever it gets deleted…)

  • Guilherme Codeço

    @motorola queremos ics no meliestone 3 , se o nexus s roda bem no nosso tambem ora rodar pois as especificaçoes sao as mesmas! #iscnomilestone3

  • Junior do Carmo

    My Droid 3 (Milestone 3 in Brazil) = no ICS???

    i’m to go a Galaxy S3…

    Motorola never more…

  • http://twitter.com/Dcwt2010 David Tang

    So, 4 months since US release of ICS on Xoom we’re still waiting in UK. Unless things start changing soon, I see very little reason to purchase Motorola tech again in the future. I know words mean nothing to your company as you have little concern for the customer so I will vote with my pocket.

  • http://www.facebook.com/james.erath James Neil Erath

    That is crap and you know it. People have been loading Android 4.0 onto their Droid 3′s for months. They even say that the buggy camera issues are FIXED by rooting and upgrading. I’ve also seen firsthand how much more responsive the phone is with ICS. Well gee, that sounds like an IMPROVEMENT. And if you feel that you shouldn’t update because people will lose their Blur UI, then make it optional. And if you feel that the hardware won’t support it, I will then point you towards Sony, who is updating the Xperia Arc to ICS. The Arc, which has a 1GHz Snapdragon processor, a 8.1Mp camera, and… What’s this? 512Mb of RAM? That’s crazy, you guys said ICS won’t run on 512Mb of RAM. Motorola, you are a group of lazy, irresponsible, and incompetent fools, and if I had known that post-launch support was going to be non-existent, I would have never bought any Motorola phone. You’ve screwed up, and nothing you can say will make up for not updating a phone 10 months old and fully capable of using the new OS. I was going to upgrade my Droid 3 to whatever the current phone would be when my contract would run out. I was even planning on buying a XYBoard. No longer. You’ve lost yourself many customers on this day, and I am one of them.

  • Carmelo D’Agata

    Ho compreato l’anno passato un XOOM con 3G e WI FI. Non aggiornarlo a ICS è scorretto. Non comprerò più device Motorola.

  • http://www.facebook.com/joao.contador Joäo Carlos

    Obrigado Motorola

    Devido a minuciosa explicação sobre o Milestone 3 não receber atualização para o Android, fiquei com a seguinte conclusão.

    O milestone não é e nunca será um telefone celular capaz de derrubar o Galaxy SII pois não tem hardware suficiente para receber uma atualização (visto que os dois tem o mesmo preço).

    Diante do fato acima este será o meu último motorola visto que os produtos não tem prazo de vida util de pelo menos 2 anos.

    Ahh e não adianta o ” Denny Craneftw ” ou o “James Neil Erath” , tentar explicar pois já foi feito o estrago.

    Só não entendi porque o GOOGLE comprou a Motorola, deveria ter comprado a Samsung, pois teriam sempre a supremacia na venda de celulares por fidelizar seus consumidores.

    Adeus Motorola.

    ———————————————————————————————————————————————

    Thank Motorola

    Because the detailed explanation of the Milestone 3 not receive upgrade to Android, I got the following conclusion.

    The milestone is not and never will be a cell phone capable of overthrowing the Galaxy IBS because it has enough hardware to receive an update (since both have the same price).

    Given the above fact this will be my last motorola since the products do not have a period of useful life of at least two years.

    Ahh, and not worth the “Denny Craneftw” or “James Neil Erath,” try to explain because it has already done the damage.

    Just do not understand why GOOGLE bought Motorola, Samsung should have bought, because they would always supremacy in handset sales for the loyalty of its consumers.

    Goodbye Motorola.

  • http://twitter.com/jlamarmiller Lamar Miller

    I have the Milestone X2 and it is a piece of junk. I was hoping maybe an upgrade to ICS would fix some of the issues with it, but since they won’t be updating it, my Motorola days are over. Hello Samsung.

  • 90 Spyro

    I’m using now motorola droid 3. It restarts few times a day and it won’t have upgrade to android 4.0… What a shame. I won’t buy any motorola phone ANYMORE!!!!

  • javier iglesias

    I want to know what,s device it’s going to have the upgrade for 4.0 by Motorola

  • http://twitter.com/domenuk Dominik

    No ICS for motoluxe? I bought it just because of that. At least let the user choose for himself. 512MB and 800mhz should is plenty for ics. I know that from running it on defy…
    Also open your damn bootloaders.
    Also as I am on it: I get asked to get tracked and see ads everytime I visit any of your sites.
    You suck big time motorola.

  • http://www.facebook.com/dan.burke.5817 Dan Burke

    The upgrade made my razor slow buggy and no longer fun to show off.. dont rush to upgrade it sux

  • Anonymous

    Your device will get the upgrade in Q3. If you have any questions about your device or need help troubleshooting it, feel free to email us — socialmedia@motorola.com.

  • Gary Jensen

    I have the Photon and love it. Never a problem and it brings my desk top to me where ever I go. Please do not delay the upgrade again. I want to support Motorola, but don’t you forget to support existing customers

  • http://profiles.google.com/rhippert02 Russell Hippert

    supportmymoto.com
    Is a unified campaign backed by developers and you requesting Ice Cream
    Sandwich & Jellybean updates, source code, and unlocked bootloaders
    for the owners of Atrix MB860, Atrix MB861, Atrix ME860, Electrify MB853
    ,Photon MB855, DROID X2, MB870, XT882, MT870

  • Daniel

    For my part, my present phone set is my first Motorola unit. I wasn’t looking for the snazziest touch-screen smart-phone; I wanted a “rugged” unit compatible with my choice of service provider, that would allow me rudimentary use of the WWWeb &c. Still, I look at the present state of things and don’t feel as if Motorola seeks a positive, long-term relationship with its customers.

    Whatever else one makes of things, the refusal to upgrade Android on these various devices is letting slip an opportunity to get an awful lot of consumer good-will for a relatively small price.

    The situation is still largely recoverable, simply by announcing upgrades and then following-through.

  • Remi Battaglia

    I have an XT925, will this device be getting 4.1 before 2013?

  • http://www.facebook.com/jim.pemberton Jim Pemberton

    “Happy upgrading!” Pshhh. Little consolation for D3 owners like me. Looks like Motorola has a significant number of dissatisfied customers. That’s a fine piece of business. The only other American alternative is Apple and I don’t want their proprietary everything. No wonder this country is in economic trouble.

  • Ray

    I’m an unhappy electrify owner. I wouldn’t have purchased it if I had known there wasn’t going to be an upgrade to ICS.

  • POd

    Motorola stop “upgrading” your software. This is the second time my Droid Bionic automatically “upgraded” & now I can’t access my gallery nor have a ringtone. The first time I went to Verizon & they said it didn’t download properly & they would send me a new phone with the software already “properly” installed. Well, they sent me a refurbished phone & was not “upgraded” so a month later the new phone automatically “upgraded” & the same issues as before. Please stop changing things, if it’s not broke, don’t fix it! You’re only making things worse & pissing people off!

  • http://www.facebook.com/people/Carlos-Augusto-Calage/100000623690734 Carlos Augusto Calage

    Oh i’m happy that i buyed the Samsung Galaxy S3 and not the Razr HD or Razr i. On the future you will see these phones without update. Unfortunate.

  • http://www.facebook.com/SAMScorgis Amy Mari

    I love my Xoom tablet but this latest upgrade to 4.1.2 Jellybean has trashed it. What happened to flash support? I regularly visit certain websites that are flash powered and I can no longer watch my videos. I have been told that “other sources” for flash are available but they do not work with my websites. Can I go back to the previous release somehow and get my flash restored?

  • Unhappy

    BS you couldn’t update the Photon 4G, you would rather just keep pumping money and time into other phones rather than take care of your loyal early adopters.

  • Anonymous

    Droid x2 Many Motorola phones in my past; however, I love my iPhone. Thank you for being a crappy company.

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