Broadband VoIP

SURFboard® Modems and Gateways Motorola SURFboard modems and gateways allow users to experience the Internet without limits, offering high-speed data (HSD) and IP-based voice solutions. In addition, the integrated gateways are an all-in-one solution for HSD, VoIP, and home networking, enabling your customers to share one broadband connection across multiple computers and peripheral devices.

I P-based Device Management Applications Motorola's Whole-Home Assurance Platform enables you to grow your broadband service revenues and improving customer care, while reducing operational and support costs -- through automated service provisioning and comprehensive device management.

Support and Help-desk Applications Motorola's interactive support solutions provide you with a powerful diagnostic and resolution toolset that includes professional website development and remote control software for Windows® and Macintosh® computers.

CMTS/EDGE Routers Motorola's Broadband Services Router (BSR) CMTS/Edge Router Platforms enable cost-effective network scalability, density and support. They allow easy integration of new services with high performance routing, increase penetration and lower the cost of transmission, all while introducing differentiated data, voice and multimedia services to meet the ever-increasing bandwidth demand for ultra high-speed data and IPTV services.

Easy-to-use and simple-to-install, Motorola’s SURFboard^® digital voice modems and gateways, coupled with the BSR 64000 CMTS/Edge Router Platform offer easy simultaneous support for telephone and data usage, so subscribers can make telephone calls over their home’s broadband connection. Voice traffic is prioritized over data and Internet traffic, and consumers benefit from high-quality voice services and can avoid the cost and complexity of buying standalone routers, hubs, and wireless access points.

In addition, Motorola also offers whole-home service assurance solutions to enhance operations and support broadband services, while minimizing truck rolls, lowering operational expense and improving customer care.

Motorola offers service providers the equipment needed to quickly add voice-over-IP (VoIP) services to existing customers, or to attract new customers with, while leveraging existing CPE and CMTS investment.

Subscribers worldwide recognize Motorola as a leading supplier of proven telephony products, which helps cable operators overcome hurdles in capturing telephony services from incumbent providers. We offer a complete set of broadband access solutions that enable cable operators to deploy and manage broadband VoIP services from the gateway to the customer's desktop. Motorola's experience, commitment to customer service, and industry leading products help providers deliver revenue-generating VoIP services with reduced operational costs, complexity, and customer churn.

Solutions are tailored to the needs of each carrier to harmonize with existing network infrastructure and meet service requirements. As carriers roll out high-value services, such as VoIP, they face challenges associated with deploying, provisioning, and managing a wide range of gateways, service devices, and services. Motorola works with service providers to simplify these challenges, improve speed and accuracy, and reduce operational expenses and customer churn.

A core component of Motorola's Whole-Home Service Assurance Platform is based on our industry-leading remote control technology, which has been enhanced and refined over the span of 20 years. This exceptionally robust technology forms the foundation of Motorola's remote device management and customer care solutions, and allows carriers to leverage Motorola’s proven VoIP access platforms to deliver reliable, full-featured VoIP services, while minimizing truck rolls and lowering operating costs.

Motorola Support for Business is your one-stop location for product manuals, customer training, technical web support, and additional resources to keep your Motorola products operating at peak performance.

Brochures Proven Carrier-Grade Wi-Fi Solutions (4Mb pdf) Videos and webinars Now That's Entertainment (html) Ultra-High-Speed Made Simple (html) White Papers A Path to Ultra-Broadband With Motorola Cable PON (573Kb pdf) Business Benefits of Deep Fiber (138Kb pdf) Home Networking Technologies (379Kb pdf) Planning an Effective Migration to DOCSIS 3.0 (166Kb pdf)

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