Field Service

Leave your customers satisfied.
Field technicians equipped with mobility tools can respond to customers more quickly and effectively than before. Instead of being in the office filing reports or ordering parts, service reps can spend their time with customers, fixing problems and reducing the number of repeat calls. And with real-time access to a wealth of resources, field technicians can be more responsive to customer queries and complaints.

Transform your service center into a profit center.
Your customers are your lifeblood. Motorola Field Service Solutions can enhance customer loyalty, reduce customer churn, helping to contribute to a stronger bottom line. By increasing contact with customers your organization will be in a better position to satisfy those customers and capitalize on revenue-generating opportunities.

Get instant access to the information and resources you need to keep your Motorola products operating at peak performance. Support Central  is your one-stop location for product manuals, software downloads and developer tools — and for registering products, requesting repairs and checking the status of requests.

Application Briefs The Motorola MC75A - Improving productivity and profitability in field sales, field service and direct store delivery (DSD) (331Kb pdf) Brochures eWIN: Enterprise-Wide Integrated Networks (1Mb pdf) Motorola Field Service Application for Utilities (1Mb pdf) UTC APEX Award Brochure (422Kb pdf) Case Studies Improving Customer Service with BPL: Broad River Electric Cooperative, South Carolina (2Mb pdf) J. J. Taylor increases fi eld effi ciency and reduces costs with a solution from Motorola, Rutherford, and Barcoding Inc. (60Kb pdf) L&L Nursery Supply achieves rapid ROI, increases rep efficiency, and speeds order processing with the help of mobile solutions from Motorola and MSA Systems, Inc. (2Mb pdf) Motorola and SWRemote field mobility solution enabled Bud Anderson to increase revenue opportunities, enhance customer service, reduce costs, and achieve ROI in less than a year (845Kb pdf) Motorola’s MC75 helps AE Smith off the paper trail Customer Profile Company AE Smith Location Australia Industry Field (137Kb pdf) White papers Harnessing the Power of Automation through Mobile Computing (839Kb pdf) Symbol's MC50 Brings Mobile Vitality to Sales Force Automation Applications for Pharmaceutical Companies (91Kb pdf) Transforming field service operations: Drive costs down and service levels up with mobility (324Kb pdf)

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