REPAIR STATUS
Click here to view the status of a current repair
If your phone isn't working properly, there might be an easy fix. Try the following:
TRY UPDATING YOUR SOFTWARE
Ensure your phone has the latest software installed. Update now.
TRY SEARCHING OUR FAQS
Search our extensive database of Frequently Asked Questions.
Is repair your best option? Learn more about the repair process and your alternatives
CHECK TO SEE IF YOUR PHONE IS IN WARRANTY
Use the "Check my Product Warranty" tool to see if your phone is eligible for warranty repair. You can also read our Warranty Statement.
Note: Instead of repair, consider an upgrade to a new phone. Check out our new products.
DETERMINE IF YOUR PHONE CAN BE REPAIRED
Some phone damage is not repairable. Read more in our repair policy.
BACKUP YOUR PHONE'S DATA
Please visit our Backup Assistance support page to find help for backing up your phone's data prior to your repair.
YOUR THREE OPTIONS
Contact a Local Motorola Repair Service Center.
They maybe able to make a repair on site or help you send it in to the National Service Center. You'll also get all the information you need: pricing, shipping costs, turn around time, etc.
Send your phone directly to the Motorola U.S. National Service Center.
Click here to get started by completing an online repair form. You'll be able to track progress all the way through. You can expect to get your phone back in 8-10 business days.
Ready for a new phone?
Maybe you're ready to replace your phone with a newer model. Upgrade to a better camera, video, Bluetooth® wireless technology. Click here to find out more.