BATTERY SAFETY

BATTERY SAFETY GUIDANCE FOR CONSUMERS

Consumers have embraced seamless mobility and the mobile lifestyle. As a result, more and more portable electronic products, offering increasing functionality and requiring greater and longer battery power, are being used on a daily basis. Consumers need to be aware of the importance of battery safety. This website has been designed to provide consumers with guidance and recommendations for using their Motorola "lithium ion" mobile phone batteries.

IMPORTANT: Battery safety depends on the proper selection and care of batteries.

This website provides important consumer information in two sections: important industry battery safety information is presented first, followed by more detailed information.

INDUSTRY BATTERY SAFETY INFORMATION

Source: IEEE 1725, "IEEE Standard for Rechargeable Batteries for Cellular Telephones"

To avoid risk of injury, observe the following conditions in using or storing your lithium ion battery:

• Do not disassemble or open, crush, bend or deform, puncture, or shred.
• Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, or expose to fire, explosion, or other hazard.
• Only use the battery for the system (phone, battery and charger) for which it was specified.
• Only use the battery with a charging system that has been qualified with the system per this standard. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage or other hazard.
• Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals.
• Replace the battery only with another battery that has been qualified with the system per this standard. Use of an unqualified battery may present a risk of fire, explosion, leakage, or other hazard.
• Promptly dispose of used batteries in accordance with local regulations.
• Battery usage by children should be supervised.
• See below for an explanation of security implementation.
• Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection.
• Improper battery use may result in a fire, explosion, or other hazard.

Security Implementation / Protection from counterfeit batteries

Motorola mobile devices are designed to work only with Motorola batteries. If you see a message on your display such as "Invalid Battery" or "Unable to Charge", take the following steps:

• Remove the battery and inspect it to confirm that it bears a “Motorola Original” hologram.
• If there is no hologram, the battery is not a qualified battery.
• If there is a hologram, replace the battery and retry charging it.
• If the message remains, contact a Motorola Authorized Service Center.

MOTOROLA BATTERY SAFETY RECOMMENDATIONS FOR USERS

IMPORTANT: HANDLE AND STORE BATTERIES PROPERLY TO AVOID INJURY OR DAMAGE.

Most battery issues arise from improper handling of batteries, and particularly from the continued use of damaged batteries. Please follow the industry safety information above and these “Do’s and Don’ts”:

DON’TS

• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the form of your battery
• Don’t let the phone or battery come in contact with water. Water can get into the phone’s circuits, leading to corrosion. If the phone and/or battery get wet, have them checked by your carrier or contact Motorola even if they appear to be working properly.
• Don’t allow the battery to touch metal objects. If metal objects, such as jewelry, stay in prolonged contact with the battery contact points, the battery could become very hot.
• Don’t place your battery near a heat source. Excessive heat can damage the phone or the battery. High temperatures can cause the battery to swell, leak or malfunction. Therefore:

• Do not dry a wet or damp battery with an appliance or heat source, such as a hair dryer or microwave oven.
• Avoid leaving your phone in your car in high temperatures.

DO'S

• Do avoid dropping the battery or phone. Dropping these items, especially on a hard surface, can potentially cause damage.
• Do contact your service provider or Motorola if your phone or battery has been damaged from dropping or as a result of exposure to high temperatures.

IMPORTANT: USE MOTOROLA ORIGINAL PRODUCTS FOR QUALITY ASSURANCE AND SAFEGUARDS.

To aid consumers in distinguishing authentic Motorola batteries from non-original or counterfeit batteries (that may not have adequate safety protection), Motorola provides holograms on its batteries. Consumers should confirm that any battery they purchase has a “Motorola Original” hologram.

Motorola recommends you always use Motorola-branded batteries and chargers.

Motorola mobile devices are designed to work with Motorola batteries. If you see a message on your display such as “Invalid Battery” or “Unable to Charge”, take the following steps:

• Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram.
• If there is no hologram, the battery is not a qualified battery.
• If there is a hologram, replace the battery and retry charging it.
• If the message remains, contact a Motorola Authorized Service Center.

Important: Motorola’s warranty does not cover damage to the phone caused by non-Motorola batteries and/or chargers.

Warning: Use of a non-Motorola battery or charger may present a risk of fire, explosion, leakage, or other hazard.

Proper and Safe Battery Disposal & Recycling:
Proper battery disposal is not only important for safety, it also benefits the environment.
Consumers may recycle their used batteries in many retail or service provider locations. Additional information on proper disposal and recycling may be found on the web:

• www.motorola.com/recycling
• www.rbrc.org/call2recycle/
  

The following instructions in our user manuals should be followed:

Disposal: Promptly dispose of used batteries in accordance with local regulations. Contact your local recycling center or national recycling organizations for more information on how to dispose of batteries.

For additional information about batteries, see:

• Charging Guidelines
• Order a Battery
• Product Data Sheets
• Battery Safety FAQs

ACOUSTIC SAFETY

The use of headsets with mobile phones has become increasingly popular with customers, particularly those who use the MP3 feature of their phone to listen to music and with gamers. We, therefore, created this website in order to provide customers with best practices for using their headsets.

SOUND LEVEL WARNING

/!\ WARNING: Exposure to loud noises from any source for extended periods of time may temporarily or permanently affect your hearing. The louder the volume sound level, the less time is required before your hearing could be affected. Hearing damage from loud noise is sometimes undetectable at first and can have a cumulative effect.

To protect your hearing, some hearing experts suggest that you:

• Start your volume control at a low setting, and use as low a volume as possible.
• Limit the amount of time you use headsets or headphones at high volume.
• Where possible, use your headset in a quiet environment with low background noise.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can’t hear people speaking near you.

If you experience hearing discomfort, including the sensation of pressure or fullness in your ears, ringing in your ears, or muffled speech, you should stop listening to the device through your headset or headphones and have your hearing checked by your doctor.

Information on Hearing Damage

Understanding Noise Induced Hearing Loss

Exposure to loud sounds can damage your hearing, causing hearing loss and tinnitus (ringing or buzzing in the ears). While a variety of things can lead to hearing loss, including aging and side effects of certain medications, the most common cause of non-age-related hearing damage is loud noise. Extremely loud sounds, such as gun shots or firecrackers at close range, can cause immediate hearing damage. Hearing damage can also occur over time due to repeated exposure to loud sounds such as industrial noise or loud music. With continued exposure to loud noises, ears may become accustomed to the sound level, which may result in permanent damage to hearing without any noticeable discomfort.

Temporary and permanent hearing loss

Noise induced hearing loss and tinnitus may be temporary or permanent. Ears typically recover from temporary hearing damage in a short time. However, ears may not recover completely, and some damage may be permanent. Repeated exposure to loud sound can cause more and more damage, and eventually lead to serious hearing problems. Scientists generally agree that, over time, exposure to harmful levels of noise can lead to permanent noise induced hearing loss by damaging and/or destroying the inner ear’s sensory hair cells.

Loud sounds + time = hearing loss

The more time you spend exposed to loud sounds, the more likely you are to damage your hearing. All of the loud sounds that you are exposed to during a day add up - continued exposure to loud sounds can prevent your ears from recovering and also cause additional damage.

Symptoms of Hearing Loss

While not all noise induced hearing loss is noticeable, symptoms may include a sensation of pressure or fullness in your ears, ringing in your ears, or muffled speech. If you experience these symptoms or believe you may have experienced noise induced hearing loss, you should have your hearing checked by an ear doctor or audiologist.

Additional Resources

• Information on induced hearing loss
• Information on driving safely
• Information on Motorola's RF safety standards
• Acoustic Safety FAQs