BATTERY SAFETY
BATTERY SAFETY GUIDANCE FOR CONSUMERS
Consumers have embraced seamless mobility and the mobile lifestyle. As a result, more and more portable electronic products, offering increasing functionality and requiring greater and longer battery power, are being used on a daily basis. Consumers need to be aware of the importance of battery safety. This website has been designed to provide consumers with guidance and recommendations for using their Motorola "lithium ion" mobile phone batteries.
IMPORTANT: Battery safety depends on the proper selection and care of batteries.
This website provides important consumer information in two sections: important industry battery safety information is presented first, followed by more detailed information.
INDUSTRY BATTERY SAFETY INFORMATION
Source: IEEE 1725, "IEEE Standard for Rechargeable Batteries for Cellular Telephones"
To avoid risk of injury, observe the following conditions in using or storing your lithium ion battery:
- Do not disassemble or open, crush, bend or deform, puncture, or shred.
- Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, or expose to fire, explosion, or other hazard.
- Only use the battery for the system (phone, battery and charger) for which it was specified.
- Only use the battery with a charging system that has been qualified with the system per this standard. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage or other hazard.
- Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals.
- Replace the battery only with another battery that has been qualified with the system per this standard. Use of an unqualified battery may present a risk of fire, explosion, leakage, or other hazard.
- Promptly dispose of used batteries in accordance with local regulations.
- Battery usage by children should be supervised.
- See below for an explanation of security implementation.
- Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection.
- Improper battery use may result in a fire, explosion, or other hazard.
Security Implementation / Protection from counterfeit batteries
Motorola mobile devices are designed to work only with Motorola batteries. If you see a message on your display such as "Invalid Battery" or "Unable to Charge", take the following steps:
- Remove the battery and inspect it to confirm that it bears a “Motorola Original” hologram.
- If there is no hologram, the battery is not a qualified battery.
- If there is a hologram, replace the battery and retry charging it.
- If the message remains, contact a Motorola Authorized Service Center.
MOTOROLA BATTERY SAFETY RECOMMENDATIONS FOR USERS
IMPORTANT: HANDLE AND STORE BATTERIES PROPERLY TO AVOID INJURY OR DAMAGE.
Most battery issues arise from improper handling of batteries, and particularly from the continued use of damaged batteries. Please follow the industry safety information above and these “Do’s and Don’ts”:
DON’TS
- Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the form of your battery
- Don’t let the phone or battery come in contact with water. Water can get into the phone’s circuits, leading to corrosion. If the phone and/or battery get wet, have them checked by your carrier or contact Motorola even if they appear to be working properly.
- Don’t allow the battery to touch metal objects. If metal objects, such as jewelry, stay in prolonged contact with the battery contact points, the battery could become very hot.
- Don’t place your battery near a heat source. Excessive heat can damage the phone or the battery. High temperatures can cause the battery to swell, leak or malfunction. Therefore:
- Do not dry a wet or damp battery with an appliance or heat source, such as a hair dryer or microwave oven.
- Avoid leaving your phone in your car in high temperatures.
DO'S
- Do avoid dropping the battery or phone. Dropping these items, especially on a hard surface, can potentially cause damage.
- Do contact your service provider or Motorola if your phone or battery has been damaged from dropping or as a result of exposure to high temperatures.
IMPORTANT: USE MOTOROLA ORIGINAL PRODUCTS FOR QUALITY ASSURANCE AND SAFEGUARDS.
To aid consumers in distinguishing authentic Motorola batteries from non-original or counterfeit batteries (that may not have adequate safety protection), Motorola provides holograms on its batteries. Consumers should confirm that any battery they purchase has a “Motorola Original” hologram.
Motorola recommends you always use Motorola-branded batteries and chargers.
Motorola mobile devices are designed to work with Motorola batteries. If you see a message on your display such as “Invalid Battery” or “Unable to Charge”, take the following steps:
- Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram.
- If there is no hologram, the battery is not a qualified battery.
- If there is a hologram, replace the battery and retry charging it.
- If the message remains, contact a Motorola Authorized Service Center.
Important: Motorola’s warranty does not cover damage to the phone caused by non-Motorola batteries and/or chargers.
Warning: Use of a non-Motorola battery or charger may present a risk of fire, explosion, leakage, or other hazard.
Proper and Safe Battery Disposal & Recycling:
Proper battery disposal is not only important for safety, it also benefits the environment.
Consumers may recycle their used batteries in many retail or service provider locations. Additional information on proper disposal and recycling may be found on the web:
The following instructions in our user manuals should be followed:
Disposal: Promptly dispose of used batteries in accordance with local regulations. Contact your local recycling center or national recycling organizations for more information on how to dispose of batteries.
