| Got a question for us? We're here to help! Below you'll find a list of the most commonly asked questions we receive about Motorola University and our Six Sigma services. Simply click on a question for its short answer! For general information about Motorola, including its products and services, please visit http://www.motorola.com. For information about Quality/Six Sigma job openings at Motorola, click here
Questions
Q. What is Six Sigma? A. For a brief definition, please visit the Six Sigma Dictionary. For a complete explanation, please go to the What is Six Sigma? Page.  Return to Top
Q. What do Motorola University Six Sigma Services cost? A. Cost depends on the type of service provided from Six Sigma Programs to Six Sigma Certifications to Six Sigma Solutions. Please visit the appropriate page for the Six Sigma service in which you're interested for more information about cost. Return to Top
Q. What are the times for my program or training? A. The specific time for your event depends on the type of service provided, from Six Sigma Programs to Six Sigma Solutions. Please visit the Program Calendar for information about public program times and locations; Contact Us for information about all other training times. Return to Top
Q. What is the dress code for my program or training? A. The dress code is business casual. Return to Top
Q. Where can I find Six Sigma training is Asia? A. Visit http://muexternalpartnership.motorola.com/ for more Six Sigma articles, events, and information on Six Sigma Services offered by Motorola University in Asia. Return to Top
Q. Does Six Sigma apply to non-manufacturing processes? A. Six Sigma has been successfully applied to many processes outside of manufacturing. Transactional processes - such as billing, customer support, etc. - often contain variation or excessive cycle time and can be optimized by applying Six Sigma. Return to Top
Q. What other Six Sigma sites or resources do you recommend? A. Refer to the Other Resources section of this site. Return to Top
Q. Do I need to be an expert in statistics to become a Black Belt? A. We have trained individuals with a variety of backgrounds and from virtually all functions to become Black Belts. You do not need to be an expert in statistics but an affinity for math certainly helps. Return to Top
Q. If I successfully complete Motorola University’s Six Sigma training, do I automatically become certified as a Black Belt or Green Belt? A. As with many professional certifications, Black Belt and Green Belt certifications require:
1) completing the training,
2) passing a test, and
3) demonstrating project results.
Motorola University offers a certification option in addition to our Black Belt training program. See the Black Belt program requirements and/or the Green Belt program requirements for more details. Return to Top
Q. If I have completed Black Belt/Green Belt training someplace else, can I sign up to complete Motorola University certification? A. At this time, we are offering our certification option only to those individuals who complete our Black Belt/Green Belt training program. We are evaluating whether we will extend this service to individuals trained by other vendors. Return to Top
Q. Are there any prerequisites for Six Sigma training? A. There are no formal pre-requisites for our training. We do ask that Black Belts become familiar with the MINITAB software prior to attending class and Green Belts should be familiar with Excel. In addition, for participants who are not familiar with basic statistics (or may be in need of a refresher), we recommend reading an introductory book, such as The Cartoon Guide to Statistics, prior to attending Black Belt or Green Belt training. Return to Top
Q. Do you use any software in your training programs? A. Our Black Belt program uses the MINITAB statistical software package. Our Green Belt program is based on Microsoft Excel and participants are provided with StatPlus and Excel Stat add-ins for increased functionality. (However, we do offer a MINITAB version of our Green Belt program for onsite delivery to a client organization.) Return to Top
Q. How do I order MINITAB? A. When you register for our Black Belt program, you will receive a MINITAB order form with your confirmation package. It provides complete details for ordering the software. Return to Top
Q. What is the cost for your Black Belt and Green Belt programs? A. Tuition for these programs vary slightly by region. On the Program Calendar , you can click on the More Info link next to the program/location of interest to see more details about the program location and the tuition. Return to Top
Q. What is your participant cancellation policy? A. Refer to the Black Belt Program Requirements and Policies or the Green Belt Program Requirements and Policies for specific information on the cancellation policies. Return to Top
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