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Counterfeits are difficult to tell from the originals on casual observation. The slideshow photos you will find in this section will help illustrate commonly encountered physical characteristics of counterfeit products. It is not, however, a comprehensive guide because each product may have unique properties. The best way to identify these characteristics is to compare them to a known, original product based on the following criteria:
Electrical Construction
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External power connector is loose or mounted too deeply or is sticking out.
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Mold lines on plastic are rough or "sprues" are present (sprues are small, rough pieces of plastic left over from the molding process).
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Chipset manufacturer does not match Motorola original.
Performance
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Audio often has static or is muffled.
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Range is often poor.
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May not be compatible with many phones or certain functions on phones.
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Talk time may be severely diminished.
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Plastic and rubber parts will often break prematurely.
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