Operator benefits: Femtocells enable operators to provide higher-quality and higher-performance wireless voice and real-time data services to their residential and small home office customers. In addition, they enable a lower cost of delivery of wireless traffic in comparison to the macro cell network. Femtocells may be used as part of integrated 'triple' or 'quad play services', which meet a consumers' communication needs - increasing competitiveness and customer retention for the Operator.
Consumer benefits: For Consumers, the benefits of Femtocells include; a seamless communication experience as they roam from inside to outside their homes, reduced in-home call charges, excellent indoor coverage and consolidated billing all from their existing handsets. Consumers benefit from the convenience of using their mobile handset with its personal phonebook and other cool handset features, without the concerns of poor call quality or additional cost.