Customer Service Request (CSR)

> Application Service Provider

Deploy CSR via a hosted Application Service Provider (ASP) model to address your operational and budgetary needs

> Citizen Web Intake

Enable citizens to interact with their governments via the web. Citizens can create service requests or query previous ones

> Geo Data Manager

Pinpoint Geographical Accuracy for Citizen Service Requests

> Management Reporting

Compare areas, departments, groups and types of service requests over time with a variety of statistical reports

> MapViewer

Using landmarks retrieved from the GIS database, call-takers can pinpoint locations immediately and identify requests to an exact address

> Mobile Application

Retrieve assignment requests immediately in the field with CSR mobile