hearing aid compatibility in the US

hearing aid compatibility for products certified to C63.19-2019

In the US, specific hearing aid compatibility (HAC) performance can help clarify how certain wireless phones perform for users with hearing aids and hearing impairment. To determine if a product is hearing aid compatible as determined by ANSI C63.19-2019, please look for the HAC logo on the phone’s packaging. Also, please look for, and be advised of, the following explanatory statements in product documentation.

• 1. This phone is hearing aid compatible as determined by ANSI C63.19-2019.
• 2. This phone has been tested and certified for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.
• 3. The ANSI C63.19-2019 standard does not use the M/T rating system for showing the hearing aid compatible of the phone that older version of the standard used, instead, the 2019 version of the standard uses the conversational gains for the phone’s hearing aid compatible capabilities.
• 4. The volume control performance has been evaluated according to ANSI C63.19-2019 and waiver DA-23-914. The lowest conversational gain is xx dB with a hearing aid, and yy dB without a hearing aid

Results will vary depending on the user’s hearing aid and hearing loss. If your hearing aid happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs. To couple the device to your telecoil equipped hearing aid, switch your hearing aid to the “T” or telecoil setting. Then, enable the ‘Hearing Aid’ mode feature on your motorola phone with the following sequence: Apps > Phone > Menu > Settings > HAC mode settings.

motorola mobility hearing aid compatible phones have been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Contact your service provider or motorola for information on hearing aid compatibility. If you have questions about return or exchange policies, contact your service provider or phone retailer.

current HAC models^*

Market name	Model number(s)	M rating	T rating**	C63.19 version
motorola edge (2023)	XT2305-1, XT2305-2	M3	T3	2011
motorola razr (2023)	XT2323-2, -5, -6	M3	T3	2011
motorola razr+ (2023)	XT2321-3, -5	M3	T3	2011
moto g power 5g (2023)	XT2311-3, -4, DL	M3	T3	2011
moto g 5g (2023)	XT2313-1PP, -3, -4, -6, DL	M3	T3	2011
ThinkPhone by Motorola	XT2309-3	M3	T3	2011
motorola edge+ (2023)	XT2301-1, XT2301-2	M3	T4	2011
moto g stylus (2023)	XT2317-1, -2, -3, DL	M3	T3	2011
moto g stylus 5g (2023)	XT2215-1, 2, 3, 4 DL	M3	T3	2011
moto g power (2022)	XT2165-1, 2, 3, 3PP, DL	M3	T3	2011
moto g stylus (2022)	XT2211-1, 2 DL	M4	T3	2011
moto g stylus 5g (2022)	XT2215-1, 2, 3, 4 DL	M3	T3	2011
motorola edge+ (2022)	XT2201-3, 4, 5 DL	M3	T3	2011
motorola edge (2021)	XT2141-1, XT2141-2, DL	M3	T3	2011
moto g pure	XT2163-1,2,3,4, XT2163, DL	M3	T3	2011
moto g power (2021)	XT2117-1, XT2117-2, -3, -4, DL	M3	T3	2011
moto g stylus (2021)	XT2115-1, XT2115-2, -3, -4, DL	M3	T3	2011
moto g play (2021)	XT2093-2, -2PP, -3, -4, DL	M3	T3	2011
motorola one 5G Ace	XT2113-2, XT2113-5	M3	T3	2011
moto g fast	XT2045-3, XT2045-5, -T	M3	T3	2011
moto e (2020)	XT2052-2, XT2052-3, -2PP	M3	T3	2011
motorola edge+	XT2061-1	M3	T3	2011
moto g power	XT2041-5, XT2041-6, -7, DL	M3	T3	2011
moto g stylus	XT2043-4, XT2043-5, -6	M3	T3	2011
motorola one zoom	XT2010-1	M4	T4	2011
motorola one action	XT2013-4	M4	T3	2011
moto g7	XT1962-1	M4	T3	2011
moto g7 play	XT1952DL, XT1952-3, -4	M4	T3	2011
moto g7 power	XT1955DL, XT1955-5, -6	M4	T3	2011
moto e5 play	XT1921-1, -2, -3, -5, -6	M3	T4	2011
moto e5 plus	XT1924-6, -7, -8	M4	T3	2011
moto g6 play	XT1922-6, -7, -9	M3	T3	2011
moto g6	XT1925DL, XT1925-6, -12	M4	T3	2011
moto z3 play	XT1929-2, -3, -4	M3	T4	2011
moto z3	XT1929-17	M4	T4	2011
droid ultra	XT1080	M3	T4	2007
droid maxx	XT1080M	M3	T4	2007
moto x (2nd gen.)	XT1093 / XT1094 / XT1096 / XT1098	M4	T4	2011
droid turbo	XT1250 / XT1254	M4	T3	2011
nexus 6 by motorola	XT1100 / XT1103	M4	T4	2011
moto g4 play	XT1607	M3	T3	2011
moto g4 play	XT1609	M3	T3	2011
moto g4 / moto g4 plus	XT1625 / XT1644	M3	T4	2011
moto z droid	XT1650-01	M3	T3	2011
moto z force droid	XT1650-02	M3	T4	2011
moto z play droid	XT1635-01	M3	T4	2011
moto e (2nd gen.)	XT1505 / XT1511	M3	T3	2011
moto g (2nd gen.)	XT1064	M3	T4	2011
moto g (1st gen.)	XT1032 / XT1033 / XT1063 / XT1064 / XT943G	M3	T4	2011
moto e (1st gen.)	XT1023	M3	T4	2011
moto e (1st gen.)	XT1021	M3	T3	2011
moto g (3rd gen.)	XT1540	M4	T3	2011
moto e (2nd gen.)	XT1526 / XT1527 / XT1528 / XT838L / XT1529	M3	T3	2011
moto x (2nd gen.)	XT1095 / XT1097	M4	T3	2011
moto x (1st gen.)	XT1053 / XT1058	M3	T3	2007
moto g (1st gen.)	XT1045	M3	T3	2011
nexus 6 by motorola	XT1100	M4	T4	2011
moto x style	XT1572	M4	T4	2011
moto x play	XT1635-02	M4	T4	2011
moto e4	XT1774 / XT1775	M3	T3	2011
moto e4 plus	XT1765 / XT1766 / XT1767 / XT1768	M3	T3	2011
moto g5 plus	XT1687	M4	T4	2011
moto g5S plus	XT1806	M4	T3	2011
moto x4	XT1900-1	M4	T3	2011
moto z2 play	XT1710-01 / XT1710-02 / XT1710-05	M3	T4	2011

Last updated: 7-November-2023