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Motorola Introduces MAPS 2.0 Advanced Provisioning System Featuring Enhanced Flow-through Provisioning for PacketCable Voice and DOCSIS at IBC2004

Interactive Enterprise’s integrated OSS technology upgrade, allows MAPS 2.0 to help operators drive down the cost of activating advanced broadband services.

Amsterdam, Netherlands, 8 September 2004 — Motorola, Inc (NYSE:MOT) today announced Version 2.0 of the Motorola Advanced Provisioning System (MAPS) which will enable broadband operators to rapidly deploy PacketCable based voice services cost effectively. MAPS is a critical element in Motorola’s end-to-end VoIP solution and includes Interactive Enterprise’s upgraded ConexonTM Service Provisioning Module, one of the leading globally deployed systems in the cable activation market.

MAPS also includes modules from Incognito, Inc. for IP management and device provisioning. MAPS is now deployed by more than 20 broadband operators worldwide with recent deployments in the Americas, Europe and Asia.

With MAPS, the steps for cable operators involved in service creation, activation, management and billing are automated, allowing them to quickly deploy and manage advanced data and telephony services. They can accelerate time-to-revenue and support flexible service deployment models.

MAPS Version 2.0 contains many new enhancements including:

Added flow-through provisioning for PacketCable voice and DOCSIS high-speed data services which helps operators drive down the cost of activating new services
Billing Gateway feature enables operators to create their own integrations to MAPS from their front-and back-office systems
Dynamic configuration file generation capability supports secure PacketCable voice services
Supports static IP addressing for business and other customers
Open adapter framework enables the development of new interfaces to soft-switches, circuit switches and media gateways in addition to email and Web packages
Utilities that support batch data input and data migration

“MAPS is a strategic differentiator for Motorola’s end-to-end data solutions and is commanding the attention of many broadband operators, particularly those considering the deployment of VoIP services,” said Charles Dougherty, Motorola vice president and general manager, IP solutions. “We are pleased to partner with Interactive Enterprises for the advanced service provisioning capabilities we can now offer customers via MAPS version 2.0.”

“We have a strong working relationship with Motorola and are delighted with the success MAPS has had in markets around the world,” said Paul McBride, CEO, Interactive Enterprise. “MAPS is based on years of collaboration to address market needs through product development, technical support and customer service. The enhanced features of the Conexon platform will help operators drive down costs and deliver a rapid ROI.”

Motorola Advanced Provisioning System (MAPS)
The Motorola Advanced Provisioning System is an integrated system comprised of the following modules:

Conexon Service Provisioning Module (SPM). The SPM, based on Interactive Enterprise’s Conexon platform, is an end-to-end broadband OSS service activation and provisioning solution. An open and modular product, it has been deployed by operators globally to automate the delivery of differentiated high-speed data, VoIP and interactive TV services.

The module enables flexible automated service creation and activation. It includes a Service Catalog where each service is defined and then associated with subscribers. The Service Provisioning Module includes the ability for operators to define service availability based on flexible criteria including network and Customer Premise Equipment (CPE), and on a subscriber's geographic location. The Service Provisioning Module reduces or eliminates manual work processes, allowing operators to drive down the cost of in-house IT support, and provides the service mediation needed to enable integration with in-house and third-party OSS applications. It provides full support for flexible provisioning models, including:

Provisioning through a customer service representative
Customer self-provisioning
Retail provisioning

The Service Provisioning Module manages interfaces with external applications (such as customer care and billing), manages the activation and maintenance of content services, and communicates to the Device Provisioning Module the required configuration parameters for CPE devices.

IP Management Module. Auto-configuration and self-installation of cable modems, set-top boxes and MTAs is critical to the lowering of service costs, accelerating service revenue, improving customer service, and lowering operational costs. The IP Management Module not only brings users online quickly and efficiently, but also includes scalable, easy to administer management tools that allow cable operators to efficiently manage subscriber growth. These tools include the following:

Dynamic Host Control Protocol (DHCP) for distributing IP addresses
Domain Naming Services (DNS) for managing domain name records and Web addresses
Trivial File Transfer Protocol (TFTP) for downloading service or equipment profiles and configuration files from the Service Provisioning Module
Time of Day (ToD) server for centralized synchronization

Device Provisioning Module. The Device Provisioning Module allows operators to automatically provision subscriber access devices according to PacketCable and DOCSIS standards. It will add, delete and modify MTA or cable modem configurations based on information provided by the Conexon Service Provisioning Module, IP Management Module, and external customer care and billing systems, including:

Level of data service
Cable modem host name for DNS resolution
MTA host name for DNS resolution and access to provisioning information via the MAC address
Voice provisioning information on a per-line basis

Motorola will be demonstrating MAPS 2.0 at IBC2004 (RAI, Amsterdam, The Netherlands, 10 - 14 September, 2004) at the Motorola stand 141, Hall 1.

About Interactive Enterprise (www.interactive-enterprise.com)
Founded in 1998, Interactive Enterprise, Ltd. develops and markets broadband provisioning and service activation software to global broadband operators. Its ConexonTM software platform is the #1 solution deployed globally and enables operators to rapidly deploy voice, video and data services to their subscribers across multiple broadband platforms and devices. The company markets its multi-service offerings throughout North America, Latin America, Europe and Asia directly and through channel partners such as Motorola and CSG Systems.

Interactive Enterprise differentiates its Conexon platform on its ability to reduce operating costs by as much as 40 percent with a 7-12 month ROI. It also offers an accelerated time to revenue as operators can both deploy Conexon applications and rapidly develop and deploy their own complementary service packages from the platform. Further, Conexon enables operators to define any service and develop interfaces into third-party complementary applications such as digital head-ends, telephone switches, billing systems, etc. This gives operators complete control over the end-to-end creation and delivery of services and protects their investments. It also enables the rapid uptake of services by subscribers, thus increasing the service provider’s average revenue per user (ARPU).

About Motorola Broadband Communications Sector
The Motorola Broadband Communications Sector provides a scalable, integrated end-to-end system for the delivery of broadband services that keeps consumers informed, entertained and connected. Its technology enables network operators and retailers to create and execute on new business opportunities by providing innovative products and services to the home. Customer-responsive design and manufacturing expertise further contribute to the company’s position as the world’s leading supplier of digital cable set-tops and cable modems. More information about the Motorola Broadband Communications Sector can be found at: www.motorola.com/broadband.

About Motorola
Motorola, Inc. (NYSE: MOT) is a global leader in wireless, broadband and automotive communications technologies that help make life smarter, safer, simpler, synchronised and fun. Sales in 2003 were US $27.1 billion.  Motorola creates innovative technological solutions that benefit people at home, at work and on the move.  The company also is a progressive corporate citizen dedicated to operating ethically, protecting the environment and supporting the communities in which it does business.  For more information, please visit www.motorola.com.

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