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Recycling: Take-back programs
Mobile phones and accessories Our take-back programs accept any mobile phone or accessory (not only Motorola products). Some of the phones that are refurbished for reuse are sent to developing countries where they are sold at a low price, helping to boost access to communications.
The success of our mobile phone reuse and recycling program depends on consumer participation. We work to increase the number of people who recycle their mobile phones and accessories by:
• Enclosing prepaid return envelopes with new products
• Providing prepaid postage labels on our website
• Encouraging recycling through charity take-back programs
• Holding electronics collection events at our facilities for employees and local communities
• Offering periodic incentives such as product discounts
• Participating with governments and other companies in take-back events and promotions
• Placing collection containers in our service centers
• Partnering with industry and communities in programs such as Mobile Muster in Australia, Green Box in China and Plug in to eCycling in the U.S.
We feature a crossed out wheeled bin symbol on our products and documentation. This indicates that the products must be disposed of in accordance with the European Union WEEE Directive.
Select a location from the list below for more information on initiatives for mobile phones or other products around the world:
Download a postage paid label to return your mobile phone (U.S. only) (1 page; 112 KB)
Network equipment We operate network equipment take-back programs in countries covered by the WEEE directive. In other countries, we provide take-back of network equipment if requested or contracted to do so by our customers or when it is required by law. While we offer secure recycling options, our customers often prefer to handle used equipment themselves to protect commercially sensitive information and to protect private information of individuals.
Set-tops-boxes, modems, routers and cordless phones In the United States, consumers can print a mail label to return Motorola-branded modems, routers and cordless phones to us at no charge. We have established programs with service providers that consumers can use to return cable set-top boxes.
• Get a postage paid label to return Motorola-branded modems and routers (U.S. only) • Get a postage paid label to return Motorola-branded cordless phones (U.S. only)
Batteries Read about our battery take-back programs.
How we handle equipment returns Specialist companies process the equipment received through our take-back programs for reuse, recycling of parts and materials and, as a last resort, disposal in a safe and responsible manner. We ensure that our recycling suppliers comply with all regulatory requirements for disposal of electronic equipment and follow Motorola and industry standards. Like all suppliers, recyclers must abide by our supplier code of conduct.
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