History
ABOUT HERITAGE SERVICES

Motorola Heritage Services and Archives:
Frequently asked questions

  What is the mission of the Motorola Heritage Services and Archives group?

  What types of objects does the group collect?

  I am a journalist. Where may I find a historic image to use in a story?

  I am a student working on a project about Motorola products or businesses. Where can I find information?

  I am a collector. How much is my Motorola vintage product worth?

  I would like to donate a Motorola product. Where can I find more information?

  Can you fix my Motorola home or auto radio, television or stereo phonograph?

  Where can I find parts for my antique Motorola product?

  Where can I find the model number of my antique Motorola product?

  How do I contact the Motorola Heritage Services and Archives group?

What is the mission of the Motorola Heritage Services and Archives group?
The mission of Motorola Heritage Services and Archives is to support Motorola's global brand and reputation by communicating and preserving company heritage across time, functional, business and regional boundaries. Motorola Heritage Services and Archives serves as the corporate memory of Motorola, Inc. We identify, collect, preserve and make available selected records and artifacts that have enduring value in documenting the history and evolution of Motorola. We record the development of Motorola's iconic products; initiatives; marketing campaigns; communications; primary facilities; evolving workplace; company leaders; and organizational and business history.

What types of objects does the group collect?
We collect records in all formats: textual, audiovisual, photographic, electronic and three-dimensional. Artifacts include examples of key products manufactured and sold by Motorola and its subsidiaries and distributors; a select sample of tools and equipment used in the design, manufacture and testing of products; product packaging; and representative memorabilia that document Motorola's corporate culture and workplace. We collect only those items that are considered to have long-term historical value to Motorola, Inc., and which are intended for permanent retention, hands-on use or loan. All items accepted into the collections are or become the property of Motorola, Inc.

I am a journalist. Where may I find a historic image to use in a story?
One of Motorola's   Media Contacts may direct you to the   Motorola Collective, where after registration you will have access to thousands of high-resolution photographs of Motorola products and accessories. You also may search this web site using the keyword "archives" to find heritage images.

I am a student working on a project about Motorola products or businesses. Where can I find information?
There are several resources available online that may help you learn more about Motorola's past and present products and businesses, including:

• Timeline of Motorola History
• Archive of selected Motorola Annual Reports
• Motorola Investor Relations
• History of cellular phone development

I am a collector. How much is my Motorola vintage product worth?
We are not able to appraise Motorola's older products or purchase them, but many resources are available online and in print that may assist in your valuation. Look for help from antique radio and television guides, collectors clubs and online auction sites.

I would like to donate a Motorola product. Where can I find more information?
Motorola Heritage Services and Archives collects, preserves and makes available materials of long-term value to Motorola. However, some important items are missing from the collection. If you have a Motorola product from the past and would like to transfer or donate it, please contact us via email at   history@motorola.com.

Can you fix my Motorola home or auto radio, television or stereo phonograph?
The Motorola Heritage Services and Archives group does not provide repair services for the company's older consumer products. Please try your local television or radio repair shop.

Where can I find parts for my antique Motorola product?
Places that carry parts for antique products are listed on the Internet. Have your model number ready.

Where can I find the model number of my antique Motorola product?
The model number usually may be found on the back or just inside the back of the unit.

How do I contact the Motorola Heritage Services and Archives group?
If you find that your questions have not been answered in this FAQ, then please contact the Motorola Heritage and Archives Services group via email at:   history@motorola.com. Or write to:

Motorola Heritage Services and Archives
1295 East Algonquin Road
Schaumburg, Illinois 60196
USA