Get the most out of your iDEN phone with iDEN Utilities - you can update your phone operating system to the latest version and re-download the Download Apps Application for Over-The-Air (OTA) downloads to your iDEN phone.1
Phone Software & Download Apps Utilities
- Power on your iDEN phone.
- Select the utility that matches your phone model in the table below.1
What is Phone Software?
What is Download Apps?
How do I determine my phone Phone Software version?
How do I determine my phone model? - Connect your iDEN phone to your PC with a Data Cable. Click here to find out more about serial and USB data cables for iDEN phones.
- When the utility starts, follow the instructions provided.
Please be sure that your PC matches the following requirements before selecting one of the utilities above:
- Internet Explorer 5.0 or higher installed on your computer
- If using a USB Data Cable your computer operating system should be: Windows 98 SE™, 2000™, ME™, and XP™
- If using an RS232 Data Cable: your computer operating system should be: Windows 98™, NT 4.0, 2000™, ME™ and XP™
Phone Software and Download Apps Utilities
Please Note: If the update utility for your handset is located in the list below, you should proceed to download, install, and use it to update the software in your phone. |
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| Phone Model | Firmware Update Utility | Download App Utility |
|---|---|---|
| Motorola Titanium i1x (Intended for Southern Linc) |
RCD.00.05 | Upgrade Instructions |
| Motorola i1 (Intended for Sprint) |
RBE.03.02 | Upgrade Instructions |
| i9 - Red (Intended for Southern LINC, non-US customers and service centers) |
RB7.01.01 | Download Apps |
| i9 - Red (Intended for Sprint Nextel and Boost carriers) |
RB7.01.01 | Download Apps |
| i9 - Ferrari (Intended for non-US customers and service centers) |
RB7.01.01 | Download Apps |
| i9 (Intended for Southern LINC, non-US customers and service centers) |
RB7.01.01 | Download Apps |
| i9 (Intended for Sprint Nextel and Boost carriers) |
RB7.01.01 | Download Apps |
| i890 (This factory default restore tool is intended for Mirs only) |
RA7.00.04 | Download Apps |
| i890 (Mirs) |
RA7.00.04 | Download Apps |
| i890 (Nextel Brazil, Nextel Mexico and Nextel Peru) |
RA7.00.03 | Download Apps |
| i890 (Sprint) |
RA7.00.03 | Download Apps |
| i890 (This factory default restore tool is intended for Southern LINC, Int'l Generic, Telus, Nextel Brazil, Nextel Mexico, Nextel Peru and service centers) |
RA7.00.03 | Download Apps |
| i880/i885 | R6E.00.04 | i880/i885 Download Apps |
| i856 (This factory default restore tool is intended for Southern LINC, non-US customers and service centers) |
RA6.00.06 | i856 Download Apps |
| i856W (This factory default restore tool is intended for Southern LINC, non-US customers and service centers) |
RA6.00.06 | i856W Download Apps |
| i856/i856W (Intended for Sprint Nextel and Boost carriers) |
RA6.00.06 | i856/i856W Download Apps |
| i856/i856W (Intended for Mirs and Nextel International carriers) |
RA6.00.06 | i856/i856W Download Apps |
| i776/i776w (This factory default restore tool is intended for Southern LINC and Nextel International carriers) |
R8E.00.04 | i776/i776w Download Apps |
| i776 | R8E.00.04 | i776 Download Apps |
| i776W | R8E.00.04 | i776W Download Apps |
| i680 (This factory default restore tool is intended for Southern LINC and non-US customers) |
RAA.00.02 | Download Apps |
| i680 (Sprint) |
RAA.00.02 | Download Apps |
| i680 (Mirs) |
RAA.00.02 | Download Apps |
| i580 | R5C.00.06 | i580 Download Apps |
| i576 | R8E.00.04 | i576 Download Apps |
| i576 (This factory default restore tool is intended for Southern LINC and Nextel International carriers) |
R8E.00.04 | Download Apps |
| i570 | R8A.01.01 | i570 Download Apps |
| i560 (May require a Flash USB data cable2) |
R4C.02.01 | i560 Download Apps |
| i465 (This factory default restore tool is intended for Southern LINC, non-US customers and service centers) |
RA4.00.03 | Download Apps |
| i465 (Intended for Sprint Nextel and Boost carriers) |
RA4.00.03 | Download Apps |
| i410 (Nextel Int'l) |
RA9.00.03 | Download Apps |
| i410 (This factory default restore tool is intended for Mirs and Telus) |
RA9.00.03 | Download Apps |
| i410 (This factory default restore tool is intended for Southern LINC, Nextel Int'l, KTP Korea and Int'l Generic) |
RA9.00.03 | Download Apps |
| i365 (Intended for Southern LINC and non-US customers only) |
R8C.00.03 | i365 Download Apps |
| i365IS (Intended for Southern LINC and non-US customers only) |
R8C.00.03 | i365IS Download Apps |
| i365 (Intended for Sprint Nextel) |
R8C.00.03 | i365 Download Apps |
| i365IS (Intended for Sprint Nextel) |
R8C.00.03 | i365IS Download Apps |
| i355 - C | R4A.01.04 | i355 Download Apps |
| i335 | R7F.00.05 | i335 Download Apps |
| i325 / i325IS | R1A.01.09 | i325 Download Apps |
| i325IS (ONLY for Int'l Generic, iDEN Harmony) |
R1A.01.10 | |
Please Note:If the update utility for your handset is located in the list below, we recommend that you update the software in the handset using the appropriate utility, then use the Download Apps utility. Download Apps will allow customers experiencing the java authentication error to re-download Download Apps and all subsequent preloads and purchased java apps Over the Air (OTA). |
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2 This utility may require a Flash USB data cable, part number MYA2003B or Motorola part number NNTN6367A. The update utility only needs a flash cable if the software version in the handset is "R4C.01.00" or older. If the software version in your phone is newer than "R4C.01.00", the standard USB cable can be used to update the software in your handset.
Please note that only Java-enabled phones may use Download Apps. To determine if your phone is Java-enabled, see the list of phones on this page that may download the Download Apps Utility. Download Apps also requires that you are signed up for a wireless web plan. Please contact your wireless carrier for more information.
