moto g87: Troubleshooting Guide
The moto g87 has a 5200 mAh battery, supports up to 30W charging, uses a MediaTek Dimensity 6400 octa-core processor up to 2.5GHz, and has 8 GB RAM with 256 GB storage.
Troubleshoot common questions about the moto g87, including charging, performance, storage, camera details, and water and dust resistance. This guide uses the listed specifications for the moto g87 and points out where a feature is not listed in the specifications for this model.
Specifications
| Battery capacity | 5,200 mAh |
|---|---|
| Main camera | 200 MP |
| Chipset | MediaTek Dimensity 6400 octa-core up to 2.5GHz |
| Chipset tier | midrange |
| RAM | 8 GB |
| Storage | 256 GB |
| Wired charging speed | 30W |
| Water/dust resistance rating | IP66/IP68 |
| Display type | AMOLED |
| Operating system | Android |
| Dolby Atmos audio | Yes |
Applies to
- moto g87
Phone won't charge as fast as expected
A likely cause is expecting a charging feature that is not listed for this model. The moto g87 has a 5200 mAh battery and supports charging up to 30W. Wireless charging is not listed in the specifications for this model. If you are comparing charge times, keep in mind that 30W is the listed maximum charging speed rather than a guaranteed speed at all times.
Phone feels slow or apps take time to open
A likely cause is normal performance limits under heavier use. The moto g87 uses a MediaTek Dimensity 6400 octa-core processor up to 2.5GHz and has 8 GB of RAM. If performance seems lower than expected, compare it against these hardware limits rather than expecting flagship-level speed. For storage-related slowdowns, also check how much of the 256 GB storage is already in use.
Not enough space for photos, videos, or apps
A likely cause is reaching the built-in storage limit. The moto g87 has 256 GB of storage. If you are running low on space, remove unneeded files or apps to free storage. When planning photo and video storage, remember that the phone has a 200 MP main camera, which can lead to large image files.
Photos or videos don't look as steady as expected
A likely cause is expecting a camera feature that is not listed for this model. The moto g87 has a 200 MP main camera. Optical image stabilization is not listed in the specifications for this model. If you are checking for camera features beyond the main camera resolution, use the listed camera specification as the confirmed reference.
Concerned about water, dust, or display and audio features
A likely cause is uncertainty about which protections and media features are confirmed for this model. The moto g87 is rated IP66/IP68 for water and dust resistance. It has an AMOLED display and supports Dolby Atmos. HDR10 display support is not listed in the specifications for this model, and MIL-STD durability certification is also not listed in the specifications for this model.