motorola razr 60: Troubleshooting Guide
The motorola razr 60 has a 4500 mAh battery, supports up to 30W wired charging, and supports wireless charging up to 15W.
Troubleshooting help for common motorola razr 60 issues related to charging, performance, storage, audio, and exposure to dust or water. This guide uses the listed model specifications to explain likely causes and what to check.
Specifications
| Battery capacity | 4,500 mAh |
|---|---|
| Chipset | MediaTek Dimensity 7400X |
| Chipset tier | midrange |
| RAM | 8 GB |
| Storage | 256 GB |
| Wired charging speed | 30W |
| Wireless charging | Yes |
| Wireless charging speed | 15W |
| Water/dust resistance rating | IP48 |
| Display type | pOLED |
| Dolby Atmos audio | Yes |
Applies to
- motorola razr 60
Phone won't charge as quickly as expected
The likely cause is that charging speed depends on the phone's supported maximum. The motorola razr 60 supports up to 30W wired charging and supports wireless charging up to 15W, so wireless charging will be slower than the maximum wired rate. If you want the fastest supported charging, use a wired charger that can deliver up to 30W. If you are charging wirelessly, a rate up to 15W is the supported ceiling for this model.
Wireless charging is not working
The likely cause may be the charging method or charger setup. The motorola razr 60 supports wireless charging up to 15W. Place the phone correctly on a compatible wireless charger and check that the charger is powered. If you need a faster supported charging method, switch to wired charging, which supports up to 30W.
Phone slows down with multiple apps open
The likely cause is memory and processor limits during heavier multitasking. The motorola razr 60 uses a MediaTek Dimensity 7400X processor and has 8 GB of RAM. Close apps you are not using and try to keep fewer apps open at the same time if performance drops during multitasking.
Not enough space for apps, photos, or files
The likely cause is that the phone has reached most of its built-in capacity. The motorola razr 60 has 256 GB of storage. Remove unused apps or delete files you no longer need to free space when storage starts getting full.
Concern about water, dust, or drop protection
The likely cause is uncertainty about the phone's protection limits. The motorola razr 60 is rated IP48. Use care around dust and water, and avoid treating the phone as ruggedized equipment. MIL-STD durability certification is not listed in the specifications for this model. HDR10 display support and optical image stabilization are also not listed in the specifications for this model if you are checking for those features.