ThinkPhone 25: Troubleshooting Guide
The ThinkPhone 25 uses a MediaTek Dimensity 7300 octa-core processor, has 256 GB of storage, supports NFC, runs Android, and supports charging at up to 68W.
Troubleshooting help for common ThinkPhone 25 questions, including charging, contactless payments, storage, software support, and feature availability. This guide uses confirmed ThinkPhone 25 specifications only.
Specifications
| Chipset | MediaTek Dimensity 7300 octa-core |
|---|---|
| Chipset tier | midrange |
| Storage | 256 GB |
| Wired charging speed | 68W |
| Display type | pOLED |
| NFC | Yes |
| Operating system | Android |
| Security update years | 5 years |
Applies to
- ThinkPhone 25
Phone won't charge as fast as expected
The likely cause is expecting a charging speed higher than the phone supports. The ThinkPhone 25 supports charging at up to 68W. Charging speed can vary, so the maximum is not guaranteed at all times. Use a compatible wired charger if you want the fastest supported charging speed. Wireless charging is not listed in the specifications for this model.
Contactless payments aren't working
The likely cause is that NFC may not be turned on or set up in your payment app. The ThinkPhone 25 supports NFC, which is the feature used for tap-to-pay and similar contactless functions. Turn on NFC in the phone settings and make sure your payment method is set up correctly in your chosen app.
I'm running out of storage
The likely cause is that the phone has limited internal space for apps, photos, videos, and downloads. The ThinkPhone 25 has 256 GB of storage. Review what is using space and remove or move files you do not need so more storage is available.
I'm not sure how long this phone will stay secure
The likely cause is uncertainty about the phone's software support period. The ThinkPhone 25 runs Android and has 5 years of security updates listed in the specifications. Keep security updates installed when they are available so the phone stays protected during the listed support period.
I can't find wireless charging, Dolby Atmos, HDR10, OIS, or MIL-STD certification information
The likely cause is that these features are not listed in the specifications for this model. Wireless charging, Dolby Atmos audio, MIL-STD durability certification, HDR10 display support, and optical image stabilization are not listed in the specifications for the ThinkPhone 25. If you need confirmation for one of these features, check the official product page or the full support documentation for this model.