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Frequently Asked Questions

How much time is needed to charge the battery pack for initial use?
The battery pack will take approximately 16 hours to charge.
The baby monitor system produces a high-pitched noise
The parent unit and the baby unit are too close to each other. Make sure the parent unit and baby unit are at least 4.5 feet away from each other.
The speaker volume of the parent unit maybe set too high. Decrease the volume of the parent unit.
Low battery light on the parent unit screen flashes
Battery pack in the parent unit is running low. Connect the parent unit to the mains power with the supplied power adaptor for recharging.