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Frequently Asked Questions

What are the output specs on this charger?
Type-C PD port: 5V/3A; 9V/2A; 12V/1.5A
USB QC3.0 port: 5V/3A; 9V/2A; 12V/1.5A
The output depends on the ability of your device, so 18W may not be fully utilized.
If you charge two devices at the same time, total combined outputs will be up to 18W.
Does this powerbank come with a charger?
No. It comes with a 12 inch (30.48 cm) USB-C to USB-C cable.
Can I use this powerbank to charge micro USB phones such as G6 Play?
Yes. But you would need to provide the micro USB cable yourself.
Can I charge two devices together?
Yes. You would need to provide a your device compatible USB cable to the USB-A port. Total combined outputs for two devices simutaneously charge is up to 18W.
Can I use a USB-C to USB-C cable to charge my USB-C device?
Yes. The USB-C port in the powerbank is also an output port.
Can I charge the device while recharging the powerbank?
No. The powerbank does not support pass-through charge. Only powerbank will be recharged.
Can I charge bluetooth headset?
Yes. This powerbank has a low power mode to let you charge low power devices. Just simple press the power level display button for 3 seconds to enable the low power mode.
Is this powerbank legal to carry on a flight?
Yes. However, powerbanks must only be carried in hand luggage or carried around. It is not allowed to carry powerbanks in checked luggage. If the rated power is less than 100Wh, power banks can be carried without air carrier's approval. This powerbank is 18.15 Wh. Therefore, it is ok to carry without air carrier's approval.