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Frequently Asked Questions

MT7711 24x8 Cable Modem plus AC1900 Router plus 2 Phone Lines
Wireless Connectivity

  • WIFI Setup if you want to keep your current network name (SSID) and Password

  • Connecting to the wireless network

  • Change WiFi Channel

  • Wireless is not broadcasting / Wireless not working

  • Amazon Echo/Alexa - Connecting to Receiver - Intermittent WiFi Connection

  • Wireless Power Boost

  • WLAN: Is WLAN, WiFi, Wireless, WPS the same thing?

  • WPS LED is off

  • Maximize Wireless at Home

  • Wireless speed slow

  • Wireless network scanning with Mac Computer

  • FAQ: Are Motorola cable modem routers vulnerable to KRACK?

  • FAQ: Where Can I Find the Wi-Fi Network Name and Password? How Can I Change Them?

  • FAQ: How to Turn off WiFi Protected Setup (WPS)

  • Can I create a guest wireless network for the 2.4Ghz and also one for the 5.0 Ghz?

  • What Is a VPN, and How Do I Set It Up?

  • Slow internet or intermittent connection drops

  • Why aren't all web sites blocked when I enable MAC or IP filtering on my Motorola cable modem router (MG7310, MG7315, MG7540, MG7550)?

  • How Can I Use my Motorola Cable Modem Router as an Access Point?

  • How to Hide Your Wireless Network Name In Your Router (MG7310, MG7315, MG7540 and MG7550)

  • Why am I not able to see my wireless network with the MB7220 or MB7420 cable modem?

  • Where can I find the Wireless Network Name (SSID) and Wireless Security Key/Password for the Motorola Gateway?

  • Changing the Wireless Network Name (SSID) and Password (Pre-Shared Key/Security Key) for the MG7310, MG7315, MG7540, MG7550, MG7700
  • Announcements
  • Beware of used and Refurbished Cable Modems and Cable Modem/Routers!