Stay covered with
Moto Care
Screen Protection for One Year
Accidents happen. Screen Damage Protection gives you a full year of coverage against cracked screens, with one claim allowed and no service fees*.
Damage Protection for Two Years
Add some peace of mind to your purchase. When you add two years of Accidental Damage Protection to your standard manufacturer’s warranty, you can file up to two accidental damage claims with no deductibles.
3 Years – Extended Warranty and Damage Protection
When you add three years of Accidental Damage Protection against liquid and physical damage, your standard warranty coverage is extended by 12 additional months.
How to purchase Moto Care
Buying a new device?
You can add Moto Care to your cart while purchasing your device or for a limited time after purchase.
Already have a device?
Enter your IMEI number to find the right Moto Care plan for your phone.
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DEDUCTIBLE
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ELIGIBILITY
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WHAT'S COVERED
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TOTAL COVERAGE TERM
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CLAIMS LIMIT
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ELECTRICAL & MECHANICAL FAILURE COVERAGE
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LIQUID DAMAGE COVERAGE
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PHYSICAL DAMAGE COVERAGE (INCLUDING CRACKED SCREENS)
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SCREEN DAMAGE COVERAGE
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LOSS/THEFT COVERAGE
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PLAN RETURN POLICY
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REPAIRS BY AUTHORIZED SERVICE CENTRE
STANDARD WARRANTY COVERAGE
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No deductible or additional fees for repairs covered under the original warranty
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Included with device purchase
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Electrical or mechanical breakdown.
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2 years
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No limit on standard mechanical failure claims.**
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-
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-
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-
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-
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No deductible or additional fees for repairs covered under the original warranty
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Only for devices purchased from motorola.com
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Display replacement in case of accidental screen damage
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1 year
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One (1) claim allowed
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-
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-
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-
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-
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-
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Cancel your plan for a full refund within 30 days of purchase
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No deductible or additional fees for repairs covered under the original warranty
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Included with the 3 years ADP plan.
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Electrical or mechanical breakdown.
Learn more
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3 years
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No limit on standard mechanical failure claims.**
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-
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-
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-
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-
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Cancel your plan for a full refund within 30 days of purchase
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No deductible or additional fees for repairs covered under the original warranty
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Available for up to 30 days after you purchase your phone.
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Electrical or mechanical breakdown, accidental liquid damage, accidental physical damage (including drops and cracked screens).
Learn more
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2 or 3 years
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No limit on standard mechanical failure claims. Three (3) accidental damage claims allowed**
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-
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Cancel your plan for a full refund within 30 days of purchase
Already have Moto Care?
To open a claim or initiate a repair, contact us directly and one of our agents will assist you.
Exclusions and limitations apply. Please read the terms and conditions for details that include exclusions, limitations, how to make a claim and/or cancel coverage, and a list of coverage providers. For a complete list of exclusions, read the detailed terms and conditions at Extended Service Plan Agreement and Accidental Damage Protection Agreement.
*Subject to service contract maximums.
If you purchase Moto Care Accidental Damage Protection within 30 days of receiving your device, coverage begins on the date you purchased your device.
If your device cannot be repaired or repair exceeds the Limit of Liability, the maximum payable will be the lesser of either the current market value of a comparable device or the retail price paid, minus sales tax and claims paid. If your device is replaced or reimbursement is made, this contract is fulfilled.