What personal information is collected?
- We collect personal information you voluntarily choose to provide such
as your name, address, email address, phone numbers and/or other categories
of personal information, such as payment card information.
- Our web server logs may collect additional information, such as the domain
names of visitors to our web sites, in order to measure the use of our
web sites and to improve content.
- We may use cookies to manage areas of our web site and to deliver a better
web site experience to our users. You have choices with respect to cookies.
How is my personal information used?
- We may use personal information to facilitate order processing; to contact
you if a problem arises with your order; to facilitate the employment application
process; or for other uses consistent with this statement.
- Except as outlined in this statement or on our web sites, we do not provide
your personal information to third parties without your consent.
- We share the information you provide with Motorola subsidiaries and related
companies.
- We may also share your personal information with third-party business
partners so that they may provide services to Motorola that are consistent
with this statement and our web sites, or as part of a specific product,
service, or promotion.
- In addition, we may disclose personal information in special cases, such
as when we believe in good faith that the law requires it.
What choices do I have?
- If you do not want to receive e-mail, direct mail or targeted advertisements
regarding our products and services, simply tell us when you provide your
personal information or by following the directions on our web sites to
remove your name from our mailing list(s).
- You have the right to access (review, correct, amend or delete) your personal
information by contacting Motorola.
- If you have established a "user profile" on a Motorola web site, you may
change the information you provided by visiting that portion of the web
site and resubmitting your information.
What about information security?
- When you place an order or provide personal information, we employ certain
security measures, such as encryption where appropriate.
- The personal information you provide may be transmitted, used, stored
and otherwise processed outside of the country where you submitted that
information, including jurisdictions that may not have data privacy laws
that provide equivalent protection to such laws in your home country.
- Regardless of where these activities occur, we take appropriate steps
to ensure that your information is treated securely.
What about my child's privacy?
- Our web sites are intended for use only by persons over the age of 13.
Persons under the age of 13 should not submit personal information to Motorola.
How do I contact Motorola?
- Please direct any questions concerning Motorola's privacy practices to
privacy@motorola.com. Requests to unsubscribe from ("opt-out" of)
communications from Motorola may also be directed to privacy@motorola.com.
Or, mail your inquiry/request to:
Motorola Mobility, Inc.
Attention: Privacy Compliance Program
600 North U.S. Highway 45
Mailstop: W4-35M
Libertyville, Illinois 60048
USA
STATEMENT OF MOTOROLA'S ONLINE PRIVACY PRACTICES: FULL TEXT
Motorola recognizes privacy and security as being concerns for most individuals
accessing the Internet, including our customers. This statement describes
how Motorola collects, uses and safeguards information you provide when
using our web sites; in accordance with the relevant legislation for the
countries in which such data is being processed. By using our web sites,
you consent to the collection and use of your information by Motorola as
set forth in the policy currently in effect. Any changes to this statement
will be posted on our web sites, so please check back periodically to ensure
you have the most current statement.
This statement of privacy practices discloses the privacy policy for Motorola's public web sites. It applies to web sites operated by or on behalf of Motorola Mobility, Inc. and its world-wide affiliated companies and subsidiaries. Please read this statement to understand the following:
What personal information is collected?
When a visitor places an order with us, Motorola may collect personal
information about you, including name, title, company, address, email address,
phone numbers and, in rare instances, other categories of personal information,
such as payment card information, drivers license numbers, social security
numbers (or equivalent national identification numbers) and date of birth.
In addition to ordering and registration, we may ask you for and collect
personal information at other times, including when you enter a sweepstakes
or contest; participate in a promotion or marketing campaign sponsored
by Motorola or one of its business partners; when you want to find out
about service offered in your area; when you complete surveys or other
questionnaires; when you participate in a user forum or blog hosted by
Motorola or one of its business partners; when you send an email to Motorola;
when you express interest in employment with Motorola; or when you engage
in other activities on the sites.
In addition, our web server logs collect the domain names of visitors
to our web sites. This information is aggregated to measure number of visits,
average time spent on a Motorola web site, pages viewed and web site usage
information. We use this information to measure the use of our sites and
to improve the content of our sites. Aggregated information is not used
in such a form that would enable direct connection of any personal information
to our visitors.
Who is collecting the information?
When you are on a Motorola site and are asked for personal information,
you are sharing that information with Motorola, Inc., its subsidiaries
and related companies. Additionally, if you purchase a cellular phone,
modem or other device requiring service, your personal information may
be collected by a third party company working with Motorola. Motorola may
also contract with third party companies to perform services for Motorola
on its web site that require these companies to collect personal information
(e.g. hosting a web site sweepstakes, promotion or survey, or selling software
downloads).
In addition, Motorola's web sites may allow third party vendors to provide
products and services directly to Motorola consumers. Such relationships
are designated with a "Provided By" or "Powered By" company legend or logo,
or other similarly worded designation. If you desire to purchase a product
or service from such third party, your personal information will be collected
by the third-party company, and shared with Motorola. You may review the
privacy practices of the third party either by clicking the link on the
bottom of the page, or by clicking on the "Provided by Company" logo, which
will take you to their web site. Additionally, when you purchase or download
software applications from Motorola or a third-party, your personal information
is shared with the software developer/licensor in order to register you
as a licensed software user, and to permit them to provide you any required
support. If you are concerned about the privacy policy of a certain developer
or software company, you may contact them directly or visit their individual
web sites. The Motorola web site may also contain various links to third-party
web sites. These sites may provide additional information, goods, services
and/or promotions. These sites are owned and operated independently of
Motorola, and have their own separate privacy and data collection practices.
Any information you provide to these web sites will be governed under the
terms of their privacy policy, if any. Motorola has no responsibility or
liability whatsoever for the independent actions or policies of these independent
sites, and is not responsible for the content or privacy practices of such
sites.
What about cookies?
When you enter our site, our server may attach a small text file to your
hard drive — a cookie. Your unique cookie tells us that it is you whenever
you re-enter our site, so we can recall where you have previously been
on our site, and what, if anything, you have in your shopping cart. Cookies
help us deliver a better web site experience to our users.
We may also use cookies to measure traffic patterns, and which areas of
the Motorola site you have visited, and your visiting patterns. This information
collected by using a cookie is sometimes called "clickstream." We use this
information to understand how our users navigate our site, and to determine
common traffic patterns, including what site the user came from. We use
this information to make site navigation and product recommendations, and
to help redesign our site in order to make your experience on our site
more efficient and enjoyable.
We may also use this information to better personalize the content, banner
ads, and promotions that you and other users will see. This helps Motorola
deliver you the content you want when you want it, in order for you to
make better purchasing decisions. Motorola uses a third party to track
user clickstreams.
You have choices with respect to cookies. By modifying your Internet browser
preferences, you have the ability to accept all cookies, to be notified
when a cookie is set, or to reject all cookies. Please note that, if you
choose to reject all cookies you will be unable to use those services or
engage in activities that require the placement of cookies.
How is my personal information used?
Motorola's primary goal in collecting personal information is to facilitate
order processing and to enable us to contact you if a problem arises with
your order. Additionally, if you purchase a cellular phone, modem or other
device requiring service, your personal information may be used to obtain
a credit report if necessary. Such information is required when making
a purchase. This information may also be used to provide you with a customized
experience on our site, which includes interactive communications, and
other services. The Motorola site may also contain optional surveys and
questionnaires asking for information, as well as several opportunities
for visitors to ask questions. We use the information you provide to help
us design and build better products, to customize your shopping experience,
and to provide advice and purchase recommendations. Taking part in any
of these segments is always optional and voluntary.
We also use the information we collect to help target valuable marketing
and advertising offers. This kind of advertising may be done with banner
ads as well as promotional emails sent by Motorola, or by third parties
under contract with Motorola. Motorola may also match user information
with third party data to help us better understand our customers. Motorola
also conducts research on our users' demographics, interests, and behavior
based on the information provided to us when making a purchase, during
a promotion, from surveys and from our server log files. We do this to
better understand and serve our users. This research is compiled and analyzed
on an aggregated basis so as to prevent identification of personal information
relating to any one individual. Motorola may share this aggregated data
with our business partners.
Finally, we may also ask for your personal information when you express
an interest in employment opportunities at Motorola.
With whom does Motorola share my personal information?
Except as outlined in this policy or on our web sites, Motorola does not
provide your personal information to third parties without your consent.
Please note that, in special cases, we may need to share information without
acquiring consent, such as when we believe in good faith that the law requires
it, or to identify, contact or bring legal action against someone who may
be violating our sites' Terms of Use or may be violating Motorola's or
other's rights or causing injury to or interference with Motorola's or
other's property.
In addition, Motorola shares the information you provide with Motorola
subsidiaries and related companies. If you purchase a cellular phone, modem
or other device requiring service, your personal information is shared
with the service provider/carrier with whom you subscribe. Additionally,
if you express an interest in a product requiring a particular type of
service, Motorola may share your personal information with your local service
provider in order to determine whether such service is available in your
area.
Motorola may share your personal information with third-party business
partners so that they may provide services to Motorola that are consistent
with the terms of this Privacy Policy, and this web site (e.g. database
management, sending targeted emails, software sales, and conducting sweepstakes
and other promotions on behalf of Motorola). Motorola takes great pride
in utilizing only reputable business partners. Motorola may also, on occasion,
provide personal information to third-party businesses as part of a specific
product, service, or promotion.
Motorola shares web site usage information about visitors to our web sites,
who have received a targeted promotional campaign, with reputable third-party
advertising companies for the purpose of targeting future campaigns and
upgrading visitor information used in reporting statistics. For this purpose,
we and our third-party advertising companies note some of the pages you
visit on our web sites through the use of pixel tags (http://demandware.edgesuite.net/aahb_prd/on/demandware.static/Sites-Motorola_US-Site/Sites-Motorola_US-Library/en_US/v1368827947619/also called clear
gifs). The information collected by our third-party advertising companies
through the use of these pixel tags is not personally identifiable.
What choices do I have regarding collection, use and distribution of my personal information?
Motorola or its business partners may, from time to time, send you email
or direct mail regarding our products and services. If you do not want
to receive such information, simply tell us when you give us your personal
information, or follow the directions contained on the mailing to remove
your name from our mailing list(s).
On certain types of Motorola promotions, we will ask for your email address
in order to contact you in the event you have won a prize. When you participate
in these types of promotions, you may receive promotion-related email.
Occasionally these promotion-related email messages may include targeted
advertisements. If you do not wish to receive such advertisements, you
can choose not to participate in such promotions or contests.
Please note that by refusing to provide personal information or by denying
or withdrawing consent to use personal information for purposes identified,
you may be unable to participate in certain programs or activities sponsored
by Motorola.
You also have the right to access (review, correct, amend or delete) your
personal information by contacting Motorola. Individuals are responsible
for providing Motorola with accurate and complete personal information,
and for contacting Motorola if correction of such information is required.
Please note that, where permitted, we may charge a nominal fee for fulfilling
access requests and that we reserve the right to disallow unreasonable
requests for access.
If you have established a "user profile" on a Motorola web site, you may
change the information you provided by visiting that portion of the web
site and resubmitting your information.
Please direct any questions concerning Motorola's privacy practices to
privacy@motorola.com. Requests to unsubscribe from ("opt-out" of)
communications from Motorola may also be sent to privacy@motorola.com.
Inquiries or requests may be mailed to:
Motorola Mobility, Inc.
Attention: Privacy Compliance Program
600 North U.S. Highway 45
Mailstop: W4-35M
Libertyville, Illinois 60048
USA
What about information security?
When you place an order or provide personal information, we employ certain
technical and organization security measures, such as encryption where
appropriate. Encryption scrambles the information in your purchase, including
your credit card number, so this information can only be viewed by Motorola.
Motorola currently uses Secure Socket Layer (SSL) encryption technology,
where appropriate, for Internet-based transactions.
However, no data transmission over the Internet can be guaranteed to be
100% secure. As a result, while we have taken appropriate steps to protect
your personal information, Motorola cannot ensure or otherwise warrant
the security of any information you provide to us or from our Web site,
and therefore you use our site at your own risk.
As a global company Motorola has international sites and users all over
the world. The personal information you provide may be transmitted, used,
stored and otherwise processed outside of the country where you submitted
that information, including jurisdictions that may not have data privacy
laws that provide equivalent protection to such laws in your home country.
Whenever Motorola handles personal information, regardless of where this
occurs, we take appropriate steps to ensure that your information is treated
securely and in accordance with the relevant Terms of Use, this Privacy
Statement and all applicable laws and regulations.
What about my child's privacy?
Web sites operated by or on behalf of Motorola, Inc. and its world-wide
affiliated companies and subsidiaries are intended for use by persons age
13 and over. Motorola does not seek to collect information about children
under the age of 13. No information should be submitted to or posted on
Motorola's web sites by users under 13 years of age. If a child under the
age of 13 submits personal information to Motorola's web sites, we delete
the information as soon as we discover it was provided by a child under
13 years of age and do not use it for any purpose. Motorola encourages
parents to take an active role in their children's use of the Internet,
and to inform them of the potential dangers of providing information about
themselves over the Internet.
This Privacy Statement is subject to change without notice.