comprehensive device protection

With motocare, extend your warranty coverage up to two years, and take advantage of features like accidental damage protection and expedited device replacement.
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get covered

Add a motocare plan to your cart when you shop on motorola.com, or purchase it later through our customer service website. Extended Service Plans are available for purchase anytime while your new smartphone and select moto mods§ are in warranty. Accident Protection must be purchased within 30 days of buying a new phone.
Check device eligibility

extended service plan

New motorola smartphones and select moto mods§ are eligible for Extended Service Plans. You’re covered for an additional 12 months from the day your Standard Limited Warranty ends. Deductibles are super low, and there’s no limit on the number of claims you can make.
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accident protection

New motorola smartphones are eligible for Accident Protection. You get a 3-month or 12-month extended warranty that includes additional coverage for liquid and physical damage, starting the day you buy your phone. File up to three accidental damage claims with low deductibles. We’ll even send you a replacement phone before you send your damaged phone back.
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compare plans

standard warranty

moto care extended service plan


moto care accidental damage protection

PRICE $12.99 – $69.99 depending on device $39.99 – $159.99 depending on device
DEDUCTIBLE No deductible or additional fees for repairs covered under the original warranty. $5.00 – $51.00 for repairs covered under the Extended Service Plan. $26.00 – $95.00 for repairs covered under the Accidental Damage Protection plan.
ELIGIBILITY Included with device purchase Available to purchase while your phone or moto mod§ is in warranty (up to 12 months). Check eligibility Available to purchase for up to 30 days after you purchase your phone. Check eligibility
WHAT’S COVERED Electrical or mechanical breakdown. Learn more Electrical or mechanical breakdown. Learn more Electrical or mechanical breakdown, accidental liquid damage, accidental physical damage (including drops and cracked screens). Learn more
TOTAL COVERAGE TERM 12 months 24 months 15 or 24 months
CLAIMS LIMIT No limit on standard mechanical failure claims. No limit on standard mechanical failure claims. No limit on standard mechanical failure claims.
FILE CLAIMS ONLINE 24/7
ONLINE REPAIR TRACKING
ELECTRICAL & MECHANICAL FAILURE COVERAGE
LIQUID DAMAGE COVERAGE
PHYSICAL DAMAGE COVERAGE (INCLUDING CRACKED SCREENS)
LOSS/THEFT COVERAGE
ADVANCE EXCHANGE SERVICE
CLAIM PROCESSING TIME
PLAN RETURN POLICY Cancel your plan for a full refund within 60 days of purchase. Cancel your plan for a full refund within 60 days of purchase.

already have a plan?

Log in to My Stuff to register your device, review your warranty info, and request a repair. You can submit claims online 24/7, or contact us directly at 1-800-734-5870 and one of our agents will process your claim.

File a claim