comprehensive device protection
With motocare, extend your warranty coverage up to two years, and take advantage of features like accidental damage protection and expedited device replacement.
Add a motocare plan to your cart when you shop on motorola.com, or purchase it later through our customer service website. Extended Service Plans are available for purchase anytime while your new smartphone and select moto mods§ are in warranty. Accident Protection must be purchased within 30 days of buying a new phone.
extended service plan
New motorola smartphones and select moto mods§ are eligible for Extended Service Plans. You’re covered for an additional 12 months from the day your Standard Limited Warranty ends. Deductibles are super low, and there’s no limit on the number of claims you can make.
New motorola smartphones are eligible for Accident Protection. You get a 3-month or 12-month extended warranty that includes additional coverage for liquid and physical damage, starting the day you buy your phone.† File up to three accidental damage claims with low deductibles. We’ll even send you a replacement phone before you send your damaged phone back.‡
|PRICE||—||$20.00 – $99.00 depending on device||$35.00 – $399.00 depending on device|
|DEDUCTIBLE||No deductible or additional fees for repairs covered under the original warranty.||$10.00 – $99.00 for repairs covered under the Extended Service Plan.||$26.00 – $99.00 for repairs covered under the Accidental Damage Protection plan.|
|ELIGIBILITY||Included with device purchase||Available to purchase while your phone or moto mod§ is in warranty (up to 12 months). Check eligibility||Available to purchase for up to 30 days after you purchase your phone. Check eligibility|
|WHAT’S COVERED||Electrical or mechanical breakdown. Learn more||Electrical or mechanical breakdown. Learn more||Electrical or mechanical breakdown, accidental liquid damage, accidental physical damage (including drops and cracked screens). Learn more|
|TOTAL COVERAGE TERM||12 months||24 months||15 or 24 months|
|CLAIMS LIMIT||No limit on standard mechanical failure claims.||No limit on standard mechanical failure claims.**||No limit on standard mechanical failure claims.**|
|FILE CLAIMS ONLINE 24/7|
|ONLINE REPAIR TRACKING|
|ELECTRICAL & MECHANICAL FAILURE COVERAGE|
|LIQUID DAMAGE COVERAGE||—||—|
|PHYSICAL DAMAGE COVERAGE (INCLUDING CRACKED SCREENS)||—||—|
|ADVANCE EXCHANGE SERVICE|
|CLAIM PROCESSING TIME||—||—||—|
|PLAN RETURN POLICY||—||Cancel your plan for a full refund within 60 days of purchase.||Cancel your plan for a full refund within 60 days of purchase.|