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Frequently Asked Questions

Does this charger work with any USB-C device?
It works with USB-C compatible devices including Motorola Razr (2019/2020), Razr 5G, Edge (2020/2021), Edge+, Edge 5G uw, Moto Z family phones, Moto G Fast, G Play (2021), G Power (2020/2021/2022), G Pure (2021), G Stylus (2020/2021), G Stylus 5G (2021), G7, G7 Play, G7 Plus, G7 Power, G7 Optimo, G7 Optimo Maxx, G7 Supra, Moto G6, G6 Plus, Moto G100, Moto X4, Moto M, Motorola One, One 5G (5G uw), One 5G Ace (5G uw Ace), One Action, One Hyper, One Macro, One Power, One Vision, One Zoom. Due to it's high power and USB-PD (Power Delivery) compatibility it can charge most USB-C laptops and tablets as well.
Does this charger work with Moto G6 play or Moto G6 Forge?
No. The charger here comes with a USB-C cable. Moto G6 play and Moto G6 Forge use micro-USB ports. Please select the charger that comes with a micro-USB plug cable.
What are the output specs on this charger?
5V 3A (default)
9V 2A
12V 1.5A
The output depends on the ability of your device, so 18W may not be fully utilized. Charging voltage is dynamically and smoothly adjusted over the battery charging cycle for Quick Charge QC3.0 devices.
Can this charger be used on a 220 volt outlet?
Yes, this charger has universal input, from 100 up to 240V.
Does this have a safety feature that stops charging when the device is charged 100%?
Once the device is charged to 100%, it will enter standby mode.
If I replace the short cable with a longer one (non-Moto), does it still activate turbo charge?
It depends on the length and the quality of the cable used. We would recommend against it as the original Motorola data cable was specifically designed for this charger to safely transfer 6.5Amps, so you would have to do some experimentation to find out if a different cable would work. Most cables transfer 3Amps so it could limit the power the charger can output to use a separate cable. Additionally, as cable length increases, it becomes necessary for thicker gauge power conductors to compensate for voltage drop. If the thickness of the gauge power conductor is not increased enough to compensate the voltage drop, the turbo charge will not activate.
Can I use this same data/charge cable for transferring photos and other data from my Motorola phone to a computer?
Yes- if you are connecting to a USB-C port on the computer. The cable, which is included with the charger, is a full function USB 2.0 data cable that can transfer data between the phone and computer when connected.