Hearing Aid Compatibility in the US

In the US, specific hearing aid compatibility (HAC) performance ratings can help clarify how certain wireless phones and hearing aids may perform together. HAC compliant wireless phones are capable of working with hearing aids that have a minimal immunity rating of at least 2. The immunity rating indicates how susceptible a hearing aid is to picking up interference from a digital wireless phone. It can rate the performance of the hearing aid for either microphone and/or telecoil coupling. Some hearing aids are more immune than others to this interference noise, and phones also vary in the amount of interference they generate. The US performance rating system for HAC compliant wireless phones is as follows:

The "M" (microphone) indicates that the product has been tested and rated for acoustic coupling. The "T" (telecoil) represents that the product has been tested and rated for inductive coupling. The higher the "M" or "T" rating, the less likely the hearing aid user will experience interference when the hearing aid is set to the respective microphone or telecoil mode. The highest values to date are 3 and 4 (e.g., "M4" or "M3/T3").

To determine if a product is rated for HAC, please look for the HAC rating or logo on the phone’s packaging.

To determine if a product is rated for HAC, please look for the HAC rating or logo on the phone packaging.

Results will vary depending on the user’s hearing aid and hearing loss. If your hearing aid happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs. To couple the device to your telecoil equipped hearing aid, switch your hearing aid to the “T” or telecoil setting. Then, enable the ‘Hearing Aid’ mode feature on your Motorola phone with the following sequence: Apps > Phone > Menu > Settings > HAC mode settings.

Motorola Mobility hearing aid compatible phones have been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Contact your service provider or Motorola for information on hearing aid compatibility. If you have questions about return or exchange policies, contact your service provider or phone retailer.

Current HAC Models*

Market Name Air Interface(s) M Rating T Rating** C63.19 Version
DROID Turbo 2 (XT1585) CDMA + WCDMA + GSM + LTE M4 T4 2011
DROID MAXX 2 / Moto X Play (XT1564 / XT1565) CDMA + WCDMA + GSM + LTE M3 T3 2011
Moto X Pure Edition (XT1575) CDMA + WCDMA + GSM + LTE M4 T4 2011
MOTO G (3rd Gen.) (XT1548) CDMA + WCDMA + GSM + LTE M3 T3 2011
DROID ULTRA (XT1080) CDMA + WCDMA + GSM + LTE M3 T4 2007
DROID MAXX CDMA + WCDMA + GSM + LTE M3 T4 2007
MOTO X (2nd Gen.) (XT1093 / XT1094 / XT1096 / XT1098) CDMA + WCDMA + GSM + LTE M4 T4 2011
DROID TURBO (XT1250 / XT1254) CDMA + WCDMA + GSM + LTE M4 T3 2011
Nexus 6 by Motorola (XT1103) CDMA + WCDMA + GSM + LTE M4 T4 2011
MOTO G Play (4th Gen.) (XT1607) CDMA + GSM + LTE M3 T3 2011
MOTO G Play (4th Gen.) (XT1609) CDMA + LTE M3 T3 2011
MOTO G / MOTO G Plus (4th Gen.) (XT1625 / XT1644) CDMA + WCDMA + GSM + LTE M3 T4 2011
MOTO Z DROID (XT1650-01) CDMA + WCDMA + GSM + LTE M3 T3 2011
MOTO Z Force DROID (XT1650-02) CDMA + WCDMA + GSM + LTE M3 T4 2011
Moto Z Play DROID (XT1635-01) CDMA + WCDMA + GSM + LTE M3 T4 2011
MOTO E (2nd gen.) (XT1505 / XT1511) WCDMA + GSM M3 T3 2011
MOTO G (2nd Gen.) (XT1064) WCDMA + GSM M3 T4 2011
MOTO G (1st Gen.) (XT1032 / XT1033 / XT1063 / XT1064 / XT943G) WCDMA + GSM M3 T4 2011
MOTO E (XT1023) WCDMA + GSM M3 T4 2011
MOTO E (XT1021) WCDMA + GSM M3 T3 2011
MOTO G (3rd Gen.) WCDMA + GSM + LTE M4 T3 2011
MOTO E w/ 4G LTE (2nd gen.) (XT1526 / XT1527 / XT1528 / XT838L / XT1529) WCDMA + GSM + LTE M3 T3 2011
MOTO X (2nd Gen.) (XT1095 / XT1097) WCDMA + GSM + LTE M4 T3 2011
MOTO X (1st Gen.) (XT1053 / XT1058) WCDMA + GSM + LTE M3 T3 2007
MOTO G w/LTE (1st Gen.) (XT1045) WCDMA + GSM + LTE M3 T3 2011
Nexus 6 by Motorola (XT1100) WCDMA + GSM + LTE M4 T4 2011
MOTO X Style (XT1572) WCDMA + GSM + LTE M4 T4 2011
MOTO Z Play (XT1635-02) WCDMA + GSM + LTE M4 T4 2011

Last updated: 21-Sept-2016